6 månader sedan
Jag pratade med dem och de löste inte mitt problem
Automatiskt översatt:
Jet Casino – generell diskussion (sida 5)
6 månader sedan
Well, if they've changed the payment methods, unfortunately, there is nothing we can do about it. What if you choose another one?🤷♀️
5 månader sedan
Från ingenstans ber de om mer dokumentation och försenar dina uttag med en möjlig deadline på 31 dagar, medan de vanligtvis tar 1 dag. Anspelande på villkoret 10.4. Orättvist spel. Mycket konstigt om de redan har behandlat alla uttag.
Automatiskt översatt:
5 månader sedan
From another perspective, if this request came out of nowhere, it may also be a sort of additional verification or a direct investigation of all your activities, which usually have similar deadlines.
Sadly, casinos do not prefer to share details when it comes to investigations, so as usual, players are poorly informed yet highly confused. Frankly, if you check rules, there is always a part justifying such a process. I'm sorry you have to go through this. I bet you are not aware of anything unusual you have ever done while playing there, right? So you should be fine. Let's hope they will handle this quicker, and make sure to keep us posted. Just in case.
Ändrad av författare 5 månader sedan
5 månader sedan
What?!!! IT is not true!! All casinos under this management have the same verification proces. ID, selfie with ID and payment verification. If docs are ok, withdrawal (by bank card) takes up to 15-20 minutes maximum.
5 månader sedan
What are you talking about? Did you even play at their casino? the maximum account verification period is 31 days, and I can say this is not the maximum, but the minimum that you will wait for.
5 månader sedan
Yes. I have been playing on 3 of their casinos:
1) Jet Casino
2) 1 GO Casino
3) Starda Casino
ID, selfie with ID and transaction statement
If the documents are good quality and visible, after making withdrawal You have answer from support about verification.
