Hello,
based on the text, I would not say the casino intends to confiscate your money straight away. Instead, I would expect their compliance team to analyze your activity in order to suggest the best options to help you play within the safe borders.
Or do you have any other details concerning the confiscation? I understand it sounds scary, but the idea is to help you avoid possible problems, it seems.
thanks for pointing this out for me. Yes. now it does seem like it, they just unblock my account, I can go and withdraw but I can't place any bet. It does sound scary and panicking
No problem. I understand you got scared, but I still think that keeping you away from spending is precisely the goal. At least for now, until someone from the responsible department discusses the situation with you.
I wish I knew how long this usually takes...
I am playing ice casino from more than 15 days i initially deposited 10$ .
Now the balance in my account is currently more than 2100$+
I everyday bet around 6000-7000$
My total bet will be more than 50,000$+ (approx)
I have more than 3500 loyalty points in my account.
I am betting today and they suddenly blocked my account .
It is a scam website
Hello,
Quite some amounts you have there. It must have been a shock, I reckon.
Do you have at least some idea why your account has been blocked? As far as I know, this casino always shares at least some details. Could you kindly look into the email box, or perhaps when you try to log back, you may see a short note? Anything at all to start with?
At IceCasino we are committed to maintaining a fair, secure, and responsible gaming environment for all our players.
We have a zero-tolerance policy towards bonus abuse, multi-accounting, and the use of false or fraudulent identification documents. Any such behavior is considered a serious breach of our terms and conditions and will result in immediate account suspension, forfeiture of winnings, and permanent exclusion from our platform.
Hope this clarifies.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
