Let's see what we discover through the complaint, which was certainly a good step to take.
One thing is accusing a player, but we aim to seek real proof to ensure you were or were not treated fairly.
For that, we will need the casino's cooperation, I reckon.
One way or another, when it comes to restricted games, frankly, it is not a common standard that forbidden games are enforced on the software level, quite a pity. That would eliminate space for a very common error. 🙁
Very good games selection, crypto deposits have better bonuses! Games RTP is fair.
Slutligen skulle jag vilja tillägga till allt jag har skrivit tidigare att tack vare casinogurun avblockerade de mitt konto och betalade ut alla mina vinster!!!
Tack vare bullsbet.io och casinoguru
Hey. That is nice to hear. Have you had any experience with the withdrawal, perhaps?
Slutligen skulle jag vilja tillägga till allt jag har skrivit tidigare att tack vare casinogurun avblockerade de mitt konto och betalade ut alla mina vinster!!!
Tack vare bullsbet.io och casinoguru
Hello and thank you for your kind words. I'm glad, our team was able to help you out. Will you continue to play at this casino?
That sounds great. Wish you continue this well.👌
Engagerande och pålitlig, med lyhörd kundsupport. Högt rekommenderad!
Hello, I see you got a good feedback towards the casino. Have you ever managed to withdraw money here ?
Since you say they have responsive customer support, what did you need to solve ? 🙂
Hej Jaro, ja, jag hade en del oro över omsättningsprocessen för min bonus och de spel som räknades till den. Jag lyckades vinna med hjälp av bonusen och hade problem med verifieringen i min profil. Brian hjälpte mig eftersom min mobilräkning inte accepterades. Jag fick mina vinster på 5 timmar.
This is how it should be in every casino in my opinion. Support that is willing to help with everything that is needed and players are then satisfied and happy to come back.
Anyway, what method did you use to make your withdrawal ? 🤗
I used my Revolut card 🙂
who has a good experience with this site, please tell me which game you played and which one is worth it, because after my first payment, he gave me 200€ and let me play it for half an hour, and he took it off in 5 minutes, since then I have been paying him a lot, but in a pitiful way it doesn't give anything...I don't understandhow can you run this casino with such unscrupulous game settings... there is no longer a normal site, boosters want
Well, what can I say here? Sorry you have this kind of experience, just do not forget that casino always wins, right? Please try to take it just like a hobby, which you need to pay for, of course, have some fun by playing, and if you feel that the luck is really not on your side, there is always a choice to move somewhere else. What do you say about this, will it be possible for you to see it somehow like this?🤷♀️🙂
God morgon alla.
Konto som öppnades i juli gjorde insättningar och uttag. Igår 23.10 gör jag en utbetalningsbegäran på 500 euro som avslås. I september försåg jag casinot med kopior av kort, kontoutdrag, kopior av inkomstdeklarationer med mera. Nu säger de att betalningen "avvisas" i brist på handlingar. Jag har kontaktat supporten i 24 timmar men inget svar.
Hmm, that seems like a strange thing to say when you've made your withdrawal.
Although, the first thing I was wondering is whether or not you have to do additional verification and whether or not the casino has asked for any documents from you? I see they haven't got back to you but I would definitely try both live chat and email and if you don't hear back with instructions on what to do next, let me know and we'll try to help you out.
Think you can handle it?
Tack för det snabba svaret. Ja, de svarade lite sent och behandlade uttaget. Allt ok. Tack
I see that everything has been resolved and positive, so I am certainly happy about that. Are you going to continue to play here even if something like this happened? 🙂
Hej, jag förstod inte din fråga?
I asked if you will continue to play here despite this situation that has arisen. 😀
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
