Betpanda Casino – generell diskussion (sida 8)

Hello! Today BetPanda finally answered me and asked for verification! I sent them everything they asked for within two hours, I will wait for their response and will keep you posted!

I see that the case has moved forward, so I wish you a good and speedy verification. After this process it should be easy to withdraw the money, so I will definitely wait to hear from you. 

Good luck. ☘️

Tyvärr visade jag dem bevis och de bryr sig inte och fortsätter på sin väg. De vill bara inte kompromissa och enligt min åsikt kommer de inte ens att svara på klagomålet.

I feel your frustration. Just hold on; the complaint has not been closed yet. Actually, today advanced to the most crucial part. Let's give it some positive thinking for now. 🤞🤞

Hej, berätta hur länge du väntade på brevet? Mitt konto var också blockerat och supporten ignorerar mig, de säger vänta på brevet per post. Berätta för mig vad kasinot begärde? Vilka dokument?

If it is okay with you, may I interrupt?

Since your complaint seems to be about sports betting, I am going to assume that this is also connected to that. Perhaps you can try contacting these sites too:

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.safebettingsites.com/complaints/

Should be focused on SB activities. Are you in?

Ja, jag spelade i kasinot, inte bara vad, varför de blockerade det är okänt, och av någon anledning stängdes mitt klagomål, kan du öppna det?

As I can see, your complaint was rejected because you said to our team that you played sorts.

As we don't have any department dealing with sports betting, we couldn't be of any help.

But now you say that you didn't only play sports? Why didn't you express it in your complaints thread as well, though?

Eftersom jag inte tyckte att det var så viktigt är jag orolig för varför mitt konto blockerades? Kan du kontakta dem för att ta reda på det? Och när kommer de att ge mig mina pengar tillbaka? Jag bröt inte mot kasinoreglerna!!!

If you also played in the casino, ask for your case to be reopened. It is probably easiest if you write an email to the person who dealt with your complaint and tell him that you did not only play sports but also in the casino and therefore to have a full picture, it is quite important. 

If there is any problem, don't hesitate to let them know.

Jag skrev ett brev och ett nytt klagomål, men de ignoreras alla.

Okay, I'll try to look into it and ask your resolver what can be done.

As soon as they asked for my documents, I sent them everything, since then they continue to ignore me and do not answer anything! On 21.11 I sent them the documents, today is 02.12, in LiveChat they tell me that they can not help me in any way, and do not know anything, and on e-mail they ignore me, although I sent them all the documents that they asked for!

Jag blev också tillfrågad om dokument, jag skickade allt. Och återigen, inget svar på 2 veckor, de vet ingenting i livechatten. De svarar inte på mejl

U should do like I did. Add one of the owners at whatsapp and they will probably send it to you. Can I contact you in some way?

Hi there!

I could not let the post slip. Regrettably, our forum lacks DM or PM support, leading players to temporarily share emails or other contact details while the other user is present, then delete them after the exchange concludes. I trust this information is helpful.

Hur lägger man till dem i WhatsApp? Har du ett telefonnummer?

do you have a connection with the casino? help me solve my problem

A month has passed since they closed my account, two weeks ago they asked for verification, I sent them all the documents, but they continue to ignore me, they don’t answer anything, although I provided everything they asked for.

Jag har samma situation, jag skickade alla dokument och det är det, sedan ignorerar de mig