They've got some big issues with their casino. The cooperation was great at the beginning and they also had high rating on our website, but it's declining since the beginning of this year. They also had many complaints from players about pending withdrawals. My guess is that they're going to close the casino or it will remain a zombie casino (dead customer support, no promotions, no activity at all, slow or no withdrawals).
Thanks for the answer, have a good day
I just noticed that they have removed their seal of Curacao EGaming. This does imply that CEG has revoked their license probably as they were always showing the license on their website with the green check.
Probably just like Daniel mentions, casino is either having serious problems on finance which makes them unreliable to gamble. Or the casino has made enough profit to its owners and is closing down leaving all the players stuck.
For the players who paid with Credit/Debit card, it could be worth a shot for chargebacks if the casino is not paying out as it would be scam/service not received. Worth a try if you give up with them!
I just noticed that they have removed their seal of Curacao EGaming. This does imply that CEG has revoked their license probably as they were always showing the license on their website with the green check.
Probably just like Daniel mentions, casino is either having serious problems on finance which makes them unreliable to gamble. Or the casino has made enough profit to its owners and is closing down leaving all the players stuck.
For the players who paid with Credit/Debit card, it could be worth a shot for chargebacks if the casino is not paying out as it would be scam/service not received. Worth a try if you give up with them!
You may be right.
Just allow me to point out that once you made a chargeback, you may find that other casinos will not be happy to let you play. You may find it difficult to find a new casino.
Casinos do not like chargebacks in general.
You may be right.
Just allow me to point out that once you made a chargeback, you may find that other casinos will not be happy to let you play. You may find it difficult to find a new casino.
Casinos do not like chargebacks in general.
Hi Radka,
Thanks for explaining that but if the player does not get his/her money he won and the casino is unavailable for comments/help, as a player you have to do something to get your money back from them. A chargeback is quite an easy and cheap way to claim your funds back as Legal Action would be very expensive and probably not worth the time and energy.
What could be achieved with chargebacks is that if many players file them for not getting their payouts/wins, the merchant could get blacklisted by Mastercard/Visa which will harm the casino more and get investigations. That way it would be a bit harder for players to pay this casino if they want to gamble here.
And if other casinos do not want you to gamble their as they are 'informed' by Beemcasino, it would be their loss I believe as they probably are not trustworthy I think.
Somewhere I wish that Curacao based casinos where like Maltese as those are much better regulated and controlled in most cases.
Hi Yousst,
I think that those chargebacks should serve as the last resort. Other than that I agree with you mostly.
I would be the last person who wishes to encourage players to keep or start playing in bad and dishonest casinos. But taken from the other side, the player who made some chargebacks may seem untrustworthy to the casino. Honestly, I think casinos do not really care what makes you opt for the chargeback, their staff has hands full of KYCs and verifications, I guess.
We do not live in the perfect world. I also wish that the Curacao regulator takes a better example from its Maltese counterpart 🙂.
Jag skulle vilja fråga deltagarna i forumet. och om möjligt kommer kasinot att svara mig själva eftersom jag skriver till supporten och jag får inget svar. Jag har bett dem under en tid att verifiera min profil och betala mig summan av 500 euro. Jag fortsätter att skriva till deras support men utan svar.min kontohistorik visar konstiga transaktioner som jag tror att jag inte har gjort några uttag.som jag fortsätter fråga dem men ingen svarar mig.bara för att berätta för mig vad som händer, vad är dessa transaktioner, om jag betalade kommer eller inte om mitt konto är verifierat.absolut felaktig inställning till kunder.Jag gjorde insättning via banköverföring men på deras hemsida kan jag inte ta ut mina pengar ens via banköverföring.Jag skulle vilja fråga forumdeltagare om det finns ett annat fall som mitt ?? ?
maybe you losted password at account and somebody made strange transaction?
Jag är inte !!!!!Jag hade stängt mitt konto ett tag.på vilket jag loggade in igen och gjorde en insättning jag gick in i historien och såg att transaktioner gjordes samma dag.en från 550 euro.och en från 73 euro när jag frågar dem vad dessa transaktioner är, ingen svarar mig något för det belopp på 500 euro som jag vill ta ut, inget svar heller
även om någon har loggat in på mitt konto, hur kan beloppen ha tagits ut och när jag ber om uttag kan mina vinster inte tas ut????
Här är en titt
Inte nog med det, det finns också en för 10 euro 
Those suspicious withdrawals, can you track which payment option was used? I would consult with your bank or with your e-wallet provider as well.
What do you think?
Anyway, it's good you've submitted the complaint. I hope we will be able to sort things out. I can imagine that it will take some time, however.
Jag kan inte verifiera det på något sätt eftersom dessa belopp inte ens betalades till mig. Jag frågar kasinot, de säger ingenting till mig. På sajten kommer det bara fram att inget transaktionsnummer inte ingenting. Hur dessa summor var betalas eftersom även min profil inte är verifierad. När jag bad om att få ta ut summan på 500 euro sa de till mig att jag måste vänta på att profilen ska verifieras och sedan. Och för att vara ärlig så hoppas jag inte ens att de betalar mig 500 euro. För mig är detta en fullständig bluff. Jag måste ha skickat 100 förfrågningar utan att få något svar
Given the fact that they lost their License (Curacao EGaming is no longer their Licensor) I think that the casino became shady as also the score on this site dropped due to unresolved complaints, no payouts and unreachable casino.
Hope you get your winnings.
Bara detta visas på sidan, men var de fick betalt, vem de fick betalt till, hur de fick betalt, nej, jag kan inte ärligt tala om vad som händer på den här sidan 
Ja, jag hoppas inte ens att de betalar mig något
De ignorerade mig fullständigt och svarade inte på några av mina frågor. Det är första gången jag stöter på en så felaktig attityd. Tydligen hoppas de få in så mycket pengar som möjligt och stänga sidan
Bara en fråga till. Kan du berätta för mig hur de kan arbeta utan licens? Det betyder att de är bedragare, de arbetar illegalt
Yep I also got tricked by some of those casinos.
But Curacao based casino are not always the safest and fair casino's. This casino had a license but that got revoked, probably because of all the issues players were encountering on the casino.
A casino could operate without a license or use a fake license, those are not fair and should be avoided at all costs as they might have fake slots and could not pay your winnings back. On Casino Guru a lot of casinos are available with reviews so I strongly recommend you to visit this before you register on a casino to avoid painful situations where you might win great but never get the money.
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