The player from Norway, despite having had a fully confirmed account, was unable to withdraw his winnings as the casino kept sending them back. He initially tried to withdraw 100,000 NOK and then 13,000 NOK, but the transactions had been unsuccessful. He then attempted to withdraw 60,000 NOK, which was marked as successful. Later, he confirmed having received his 50,000 NOK withdrawal and requested another withdrawal of 63,000 NOK. Finally, he confirmed having received the remaining amount and requested to have his complaint closed. We then marked the complaint as 'resolved' in our system.
Spelaren från Norge, trots att han hade ett helt bekräftat konto, kunde inte ta ut sina vinster eftersom kasinot fortsatte att skicka tillbaka dem. Han försökte först ta ut 100 000 NOK och sedan 13 000 NOK, men transaktionerna hade misslyckats. Han försökte sedan ta ut 60 000 NOK, vilket markerades som framgångsrikt. Senare bekräftade han att han fått sitt uttag på 50 000 NOK och begärde ett nytt uttag på 63 000 NOK. Slutligen bekräftade han att han mottagit det återstående beloppet och begärde att få sitt klagomål avslutat. Vi markerade sedan klagomålet som "löst" i vårt system.
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