7BitCasino - Spelare har insättningsproblem med flera kasinon.

This Casino is from the same group as Lucky7Seven casino and Yoju Casino. Both casinos that I have Threads already or am going to open one. Scammed from 3 different sites of the same group. This is insanity.

Dear dukanovicmarko02,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. 

Please allow me to ask you a few questions, so I can better understand the situation. 

Could you please advise if your account has been fully verified?

Do I understand correctly the transaction represents your winnings in the casino?

Have you received any justification from the casino regarding their actions?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Hello, no I am not verified.

i deposited the amount stated above, and it never reached my Casino Balance. Basically they scammed me for the amount of 35€ and no reaction whatsoever.

I fully understand your frustration, dukanovicmarko02. It may take some time for the funds to be located and refunded to your e-wallet or credited to your casino account. As the matter is not entirely in the hands of the casino, I will set the timer for an additional 21 days to allow the transaction to clear. If there’s no development by then, we will intervene. Let’s stay positive and hope for some good news regarding your deposited funds. Thank you in advance for your patience and understanding.

Dear dukanovicmarko02,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Hello, the deposit has arrived. Only my last complaint about Yoju Casino is important. Support hasn't even gotten in touch after all this time

Hallo, die Einzahlung ist angekommen. Nur noch meine letzte Beschwerde, bezüglich dem Yoju Casino ist wichtig. Da hat sich noch nicht einmal der Support nach all der Zeit gemeldet

Dear dukanovicmarko02,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Tomas

Casino.Guru