There were problems with my deposit when it didn't go through and the casino handled it really well and in the end the deposit was returned to my casino account and I was able to play. Emails were answered in less than an hour, which was really fast even though the website says within 24 hours. The withdrawal also arrived quickly. Within a day.Even it says 3-5 days. KYC - haven't had to go through the process yet when the winnings wasn't big, so I can't say anything about it yet.
But according to this experience, I will play again at that casino.

Nice non-sticky bonus. The games were good and the casino was easy to use. The withdrawal went without any problems. However, the withdrawal time is a bit long. It took me 2 days.
Also the live chat was friendly.