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I’ve been playing at Cryptorino.io for several months, mainly on live roulette. One of the main reasons I chose this casino was their promise of full anonymity – no verification needed, no documents required, as clearly stated on their website.
During this time, I made over 30 deposits and withdrawals without any issues. The withdrawals were always instant, and everything seemed smooth – until I started winning more than I deposited.
After a lucky streak on live roulette, I requested another withdrawal, and suddenly, without any prior warning or explanation, my account was closed. I received an email demanding full verification: ID, proof of address, all deposit confirmations, and – surprisingly – a video stating that I’m not part of a syndicate.
Frankly, I have no idea what a "syndicate" has to do with playing roulette. It makes no sense, and I doubt roulette syndicates even exist. Still, I complied with every request: I submitted my ID, address verification, deposit proofs, and even recorded the video as they asked.
Despite doing everything they asked for, I have not received my $5,000. The funds remain locked in my account, and their support has stopped responding.
This behavior is unacceptable. If a casino claims to operate anonymously, they shouldn’t suddenly change their rules the moment a player starts winning. Holding player funds without justification is unethical and potentially fraudulent.
In summary: everything goes fine until you start winning – then they close your account and confiscate your funds.
During this time, I made over 30 deposits and withdrawals without any issues. The withdrawals were always instant, and everything seemed smooth – until I started winning more than I deposited.
After a lucky streak on live roulette, I requested another withdrawal, and suddenly, without any prior warning or explanation, my account was closed. I received an email demanding full verification: ID, proof of address, all deposit confirmations, and – surprisingly – a video stating that I’m not part of a syndicate.
Frankly, I have no idea what a "syndicate" has to do with playing roulette. It makes no sense, and I doubt roulette syndicates even exist. Still, I complied with every request: I submitted my ID, address verification, deposit proofs, and even recorded the video as they asked.
Despite doing everything they asked for, I have not received my $5,000. The funds remain locked in my account, and their support has stopped responding.
This behavior is unacceptable. If a casino claims to operate anonymously, they shouldn’t suddenly change their rules the moment a player starts winning. Holding player funds without justification is unethical and potentially fraudulent.
In summary: everything goes fine until you start winning – then they close your account and confiscate your funds.
