4 månader sedanOriginalspråkÖversättning
Im waiting for me withdraw from 17 november they Kyc team don’t respons. They want all the time new document I send proof of adres but they ask for a document what is not possible to don’t pay me out
- Friendly support
- Kyc
- RTP
Snatch Casino
4 månader sedan
Dear Teekyteek,
Thank you for sharing your feedback.
We sincerely apologize for the inconvenience you've experienced with your withdrawal and the KYC process. We understand how frustrating this situation must be for you. Please be assured that our team is working to resolve this as quickly as possible.
In some cases, additional documents may be requested to ensure we comply with regulatory requirements, but we will do our best to make the process smoother for you. If you believe the requested document is not feasible, please feel free to reach out to us directly so we can further assist you and clarify the situation.
Your patience is greatly appreciated, and we are committed to resolving this matter to your satisfaction.
Best regards,
Snatch Casino
Thank you for sharing your feedback.
We sincerely apologize for the inconvenience you've experienced with your withdrawal and the KYC process. We understand how frustrating this situation must be for you. Please be assured that our team is working to resolve this as quickly as possible.
In some cases, additional documents may be requested to ensure we comply with regulatory requirements, but we will do our best to make the process smoother for you. If you believe the requested document is not feasible, please feel free to reach out to us directly so we can further assist you and clarify the situation.
Your patience is greatly appreciated, and we are committed to resolving this matter to your satisfaction.
Best regards,
Snatch Casino
