8 månader sedanOriginalspråkÖversättning
Kasinot bad mig att verifiera mitt konto, de fick mina dokument den 26 mars, och fram till idag, vilket har gått 20 dagar, verifierar de inte mitt konto och de låter mig inte ta ut mina pengar. Sedan den 5:e har jag skrivit till dem varje dag så att de kan hjälpa till och det enda de säger till mig är "förfrågningarna granskas i köordning, på grund av det stora antalet förfrågningar kan svaret från specialisterna ta ett tag . Fortsätt att vänta på svaret, snälla, ditt ärende står i kö" men det har gått 20 dagar sedan de verifierade och behåller mina pengar, inget casino tar 20 dagar att verifiera ett konto
Automatiskt översatt:
1xBet Casino LAT
8 månader sedan
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We are very sorry for the inconvenience caused by the long verification process. Due to the responsible approach, it may take some time to receive all the necessary documents as well as their thorough verification, but our security specialists work 24/7/365 to process all requests as quickly as possible in the order they are received.
We want to check your verification status and help you to successfully resolve the situation, so we have contacted you by e-mail to clarify your game id and other details required for checking. Please check your e-mail. We will be waiting for your reply. And thank you very much for your feedback, we will definitely take it into account to improve our service.
Best regards,
The 1xBet Team
