5 månader sedanOriginalspråkÖversättning
Playing at casino was good . Great games. Live support ok.
Withdrawals are not paid even when they verified your account.
3 times I tried to withdraw 3 times it got cancelled.
Very frustrating
After closing account got an email saying my account needed verification for withdrawal. Unbelievable.
Withdrawals are not paid even when they verified your account.
3 times I tried to withdraw 3 times it got cancelled.
Very frustrating
After closing account got an email saying my account needed verification for withdrawal. Unbelievable.
- None
- Don't pay withdrawals
3
CryptoLeo Casino
2 månader sedan
Dear mrgazza,
We understand that verification is not the most pleasant procedure and may take some time, but it is a mandatory process on our website. According to our terms and conditions, clause 7.4, we have the right to request identification documents, as well as verify deposit/withdrawal methods.
Rest assured that all data is protected and we take it seriously.
To summarize the above, we conclude that according to our rules, withdrawals will be processed after successful verification.
Best Regards,
CryptoLeo Team
We understand that verification is not the most pleasant procedure and may take some time, but it is a mandatory process on our website. According to our terms and conditions, clause 7.4, we have the right to request identification documents, as well as verify deposit/withdrawal methods.
Rest assured that all data is protected and we take it seriously.
To summarize the above, we conclude that according to our rules, withdrawals will be processed after successful verification.
Best Regards,
CryptoLeo Team
