2 månader sedanOriginalspråkÖversättning
I had won €2,925 using a welcome bonus at Casino Heroes. However, after my account was verified, the casino confiscated his winnings without any explanation. I played the maximum bet limit during bonus wagering and provided additional documents to explain my money transactions. Also got reached out to the casino for clarification, but they only stated that their security team had flagged breaches of the casino T&Cs without providing further details or evidence. Now i try to contact the Kahnawake Gaming Commission for further assistance. Also this Casinoheroes site promotes himselfs as "MGA licenced" but its not. I would stay away from this Heroes LTD casinos.
- nonsticky bonus
- Confisticated winnings
- Support doesn't do teamwork
- No explanation for my situation
- Hard verifications
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