1 år sedanOriginalspråkÖversättning
I won $5,500 playing at sunrise slots casino. $1,500 was from coming in second place in the weekly $10,000.00 free tournament and $4,000.00 playing keno. I've submitted everything required of me that they asked, and still haven't received my winnings. Everytime I request what is going on they ask me for more details until I have complied with everything and all they will tell me is if I don't get an email within 24-48 hours to message them back. The last four times it's been the exact same thing. Maybe they have someone new running the place. Because I've been a loyal member for over 4 years with a VIP 2 ready for a VIP 3 statics, only to find out now that I'm not even a VIP player now and no tournaments and no low play through match bonus. What the h--- is happening here. It's almost Christmas and even though I player $1,500.00 back to the casino, I still haven't received my$ 4,500.00
- What is going on with payouts? I used to get paid, but now I'm waiting for over a month and a half.
