1 år sedanOriginalspråkÖversättning
Just recently signed up, and the casino sounds like it could be wonderful given all the perks it offers. However, they have absolutely destroyed that by offering a game selection for all bonuses that is embarrassing. They offer about 6 of the oldest BGaming slots that have absolutely no upside potential whatsoever. It turns free spins, weekly bonus spins, level advancements, referrral bonuses all obsolete. For example, i just moved up a level and got .28 from the free spins. The referral bonus received netted me .62. Its just a total nightmare. As the previous person mentioned, it is not even worth the time it takes to log into the account. The customer service is also quite terrible. They will deliver bad news and then put an emoji of a dog whimpering or something similar, where it comes across as the most pretentious, condescending people you have ever spoken to. My business will be taken elsewhere
- none
- customer suppport
- HORRIBLE bonus game selection
mBitCasino
1 år sedan
Hey Joe! Big thanks for taking the time to share your experience with us. We are very sorry that the game selection for the bonuses didn't quite hit the high note for you. We’ll consider your feedback for future improvements on our offerings.
We're equally sorry to learn that you were not satisfied with our Customer Support team. Providing stellar service is non-negotiable for us, and our Support team is constantly working to ensure that customers' concerns are addressed promptly and accurately.
Rest assured, your feedback has not gone unnoticed, and we're actively working on refining the gaming experience.
If you have any more thoughts or specifics you'd like to share, feel free to reach out directly at support@mbitcasino.io.
We're equally sorry to learn that you were not satisfied with our Customer Support team. Providing stellar service is non-negotiable for us, and our Support team is constantly working to ensure that customers' concerns are addressed promptly and accurately.
Rest assured, your feedback has not gone unnoticed, and we're actively working on refining the gaming experience.
If you have any more thoughts or specifics you'd like to share, feel free to reach out directly at support@mbitcasino.io.
