2 år sedanOriginalspråkÖversättning
Mycket dåligt casino Håll dig borta! Jag satte in €50 och fick en €15 bonus, jag var tvungen att satsa €2275(50+15x35) Jag satsade denna bonus och ville ta ut €700! Sedan fick jag ett mail. Kasinot drog 625 € från mig och jag har bara rätt till 75 €, vilket innebär att jag bara får en bonus på 15 € x 5 = €75. Mina €50 ingår inte i beräkningen, även om det ingick i omsättningen! Det betyder att jag riskerade mina 50€ att jag kan få 25€ efter att ha satsat allt! Detta casino är bara en rip off och alla som får bonus fungerar för casino om du vinner 1 miljon får du bara 5 x din bonusvila, håll casinot för dig själv! Dessa bedrägerier motiveras av kasinot som bonusvillkor och dessa villkor är bara en lurendrej och inget annat bedrägeri! Jag skulle avråda alla spelare från detta casino
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iWild Casino
2 år sedan
Hello! Thanks for your feedback!
We will try to explain as clearly as possible why you have a misunderstanding with our casino.
First, about the wager. Indeed, the wager is x35 times the deposit bonus. This information you can find in our rules in the Bonus section.
Second, unfortunately, you are wrong when you claim that you risked your 50 euros. Since your deposit and bonuses of our casino are not connected in any way. In other words, the bonus and the deposit are kept separated – not "sticking" together.
It turns out that the withdrawal limits are only for the funds that you received as a gift from our casino. So the employee of the financial department did everything right.
We are very sorry that you were dissatisfied... But we ask you to read the rules of the casino carefully. And you'll understand all information about the withdrawal.
Our casino provides bonus funds as a gift because we always want our players to be satisfied and happy.
If you still have problems, you can contact support, where they will gladly and in detail tell you everything that interests you.
Best regards,
iWildCasino
We will try to explain as clearly as possible why you have a misunderstanding with our casino.
First, about the wager. Indeed, the wager is x35 times the deposit bonus. This information you can find in our rules in the Bonus section.
Second, unfortunately, you are wrong when you claim that you risked your 50 euros. Since your deposit and bonuses of our casino are not connected in any way. In other words, the bonus and the deposit are kept separated – not "sticking" together.
It turns out that the withdrawal limits are only for the funds that you received as a gift from our casino. So the employee of the financial department did everything right.
We are very sorry that you were dissatisfied... But we ask you to read the rules of the casino carefully. And you'll understand all information about the withdrawal.
Our casino provides bonus funds as a gift because we always want our players to be satisfied and happy.
If you still have problems, you can contact support, where they will gladly and in detail tell you everything that interests you.
Best regards,
iWildCasino
