9 månader sedanOriginalspråkÖversättning
Jag är ny på plattformen, kasinot är väldigt förvirrande, uttaget tar lång tid att godkännas, jag har väntat i mer än 24 timmar på att uttaget ska godkännas och annat än att pengarna ska falla in i konto, säger de att det är upp till 5 arbetsdagar
De flesta av spelen jag inte kan komma åt det med felet och de tillgängliga spelen är de som tar mest pengar från oss
Jag hade 1300 att ta ut när jag försökte, jag kunde bara 1000 och förutom förseningen har mina pengar inte sjunkit förrän nu
De flesta av spelen jag inte kan komma åt det med felet och de tillgängliga spelen är de som tar mest pengar från oss
Jag hade 1300 att ta ut när jag försökte, jag kunde bara 1000 och förutom förseningen har mina pengar inte sjunkit förrän nu
Automatiskt översatt:
2
Hiperwin Casino
9 månader sedan
Hello mrmileena,
Thank you for sharing your experience with us.
Regarding our withdrawal process, requests are processed within 24 working hours which is a maximum of 72 hours as per Hiperwin - Terms of Service.
Once your withdrawal is approved, you will receive your winnings within 3 to 5 working days if you are using Bank Transfer payment method.
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We would like to apologize to you as we are aiming to have withdrawals approved in a lot less than the current time-frame for this matter.
Kindly, I invite you to always use our Customer support chat.
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Furthermore, our technical department will be glad to check further and in the depth for any technical issue you are encountering with some games.
Best Regards,
Hiperwin Team
Thank you for sharing your experience with us.
Regarding our withdrawal process, requests are processed within 24 working hours which is a maximum of 72 hours as per Hiperwin - Terms of Service.
Once your withdrawal is approved, you will receive your winnings within 3 to 5 working days if you are using Bank Transfer payment method.
We have numerous other payment methods that you can use, some of which are even instant!
We would like to apologize to you as we are aiming to have withdrawals approved in a lot less than the current time-frame for this matter.
Kindly, I invite you to always use our Customer support chat.
We are at your disposal in order to satisfy you on the spot for a mutual better understanding of the situation and find a faster solution for your issue.
Furthermore, our technical department will be glad to check further and in the depth for any technical issue you are encountering with some games.
Best Regards,
Hiperwin Team
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