2 år sedanOriginalspråkÖversättning
I shudder to think that I actually played at Kats Casino, knowing what I know now.
I was scammed. Plain and simple. Money that I honestly won using no bonuses, no promotions - just my money - was denied me. I do have screenshots of all of my activities showing I played within the rules.
They knew I did, so the only thing they could come up with to keep from paying me my full winnings was tell me I "mixed funding." Using no bonuses, no promotions I deposited money to game with and when I had $17 of my money left in my account I deposited again to have a larger amount to game with. Kats said that was considered "mixed funding." They offered me $300 of my $670.70 winnings from that day. I don’t consider that merciful, especially since they also denied me another $1000 in winnings. Be careful gaming at Kats if you must game there. There is more, such as them sneaking withdrawal requests into my account that I did not request. I have screenshots of that as well. They did not answer my emails or phone calls. I had to chat with them numerous times to get someone to call me. It took a couple of weeks until I was told I would not get my full winnings. What a racket. I am very disappointed in Kats.
I was scammed. Plain and simple. Money that I honestly won using no bonuses, no promotions - just my money - was denied me. I do have screenshots of all of my activities showing I played within the rules.
They knew I did, so the only thing they could come up with to keep from paying me my full winnings was tell me I "mixed funding." Using no bonuses, no promotions I deposited money to game with and when I had $17 of my money left in my account I deposited again to have a larger amount to game with. Kats said that was considered "mixed funding." They offered me $300 of my $670.70 winnings from that day. I don’t consider that merciful, especially since they also denied me another $1000 in winnings. Be careful gaming at Kats if you must game there. There is more, such as them sneaking withdrawal requests into my account that I did not request. I have screenshots of that as well. They did not answer my emails or phone calls. I had to chat with them numerous times to get someone to call me. It took a couple of weeks until I was told I would not get my full winnings. What a racket. I am very disappointed in Kats.
- Fun Slots, friendly account manager.
- Dishonest, sneaky and tricky
- Terrible customer service by the payout team
