2 år sedanOriginalspråkÖversättning
Let me start from beginning. I am from UAE and i open an account in cobra casino a month ago and deposit money through my credit card, everything was fine at that stage. Then they asked for card verification and other things which i did it properly and they approve it. When i won the bet and try to withdraw money to my credit card they said we can not send money to cards in Uae and u need to provide is with account number and verify that as well which i did it properly. They became with the excuse that we can not even transfer money to account and you need to open MiFinity Account wich i did as well. This was only the beginning nad worse mess happen at the end where i placed bet $2000 on argentina to win overall in final. After all happen in the game, argentina won and i expected my return but i recieved my even money. I start chat with them which I’m gonna post as well about the situation and even the support team doesn’t know what happened and he told me ur bet it’s not valid for penalties then i said ok then I should have lost since it become draw and he had nothing to say. As u know all betting online are using algorithms to scam the customers but this company is beyond your emaginatin which I can’t believe. Be careful with the big scammers
Cobra Casino
8 månader sedan
Hello Alij,
Thank you for taking the time to submit your review.
My name is Liz and I am the Head of VIP Management. I will be more than happy if you provide your email, so we can take a look at why your journey was like this.
We aim at the best customer experience and I am sure there's an explanation.
Please, provide me with your email, so I can investigate further.
Best wishes,
Liz @ Head of VIP
Thank you for taking the time to submit your review.
My name is Liz and I am the Head of VIP Management. I will be more than happy if you provide your email, so we can take a look at why your journey was like this.
We aim at the best customer experience and I am sure there's an explanation.
Please, provide me with your email, so I can investigate further.
Best wishes,
Liz @ Head of VIP
