Dear daisim64,
Thanks for your review, and we're sorry that you had this type of experience at our Casino.

Per our license's terms, we are required to verify all players prior to their first withdrawal. In order to ensure that you are the one requesting a withdrawal, we have asked that you provide us with the relevant documentation. And once you provided the final document, your account was fully validated at 00:54 UTC on 05/09/2022, and your withdrawal was confirmed at 01:47 UTC on the same day.

We apologize for the inconvenience caused.

Best wishes for your future endeavors!

Pledoo Team