10 månader sedanOriginalspråkÖversättning
Detta casino ljuger och fuskar.. Jag satte in pengar via Sofortüberweisung men pengarna krediteras inte..
Jag har skickat skärmdumpar flera gånger..Livechatt är väldigt oförskämt och ljuger....ingen hjälp.
Jag är så arg...det här är en katastrofal tjänst
Jag svarade och ogillade bilder..och kontaktade support igen..
Fortfarande ingen hjälp
Lana var väldigt fräck och avslutade chatten... Det fungerar inte så... Jag vill ha 90 euro, bonusen och gratissnurren. Varför gör du detta???
Varför är du så för folket???!!!
Jag har skickat skärmdumpar flera gånger..Livechatt är väldigt oförskämt och ljuger....ingen hjälp.
Jag är så arg...det här är en katastrofal tjänst
Jag svarade och ogillade bilder..och kontaktade support igen..
Fortfarande ingen hjälp
Lana var väldigt fräck och avslutade chatten... Det fungerar inte så... Jag vill ha 90 euro, bonusen och gratissnurren. Varför gör du detta???
Varför är du så för folket???!!!
- Allt stöd
- Fräckt och coolt
- lögner och ursäkter
- bedrägeri och osanning
- ingen service
- Ingen hjälp
- Pengar kommer inte att krediteras
- ovänlig
Automatiskt översatt:
SG Casino
10 månader sedan
Dear Seba1205,
We apologize for the frustration and inconvenience you have experienced with our casino. We take these concerns seriously, and it is our utmost priority to provide a fair and transparent gaming environment for our players.
Regarding your deposit via Sofortüberweisung, we understand that the non-crediting of funds has caused frustration. We would like to investigate this matter thoroughly and provide you with a resolution as soon as possible. To better assist you with your inquiry, could you please provide us with your username? This will allow us to access your information and address your question more effectively.
We are sorry to hear that you had a negative experience with our live chat support. Our team is trained to provide professional and courteous assistance, and we apologize if this was not reflected in your interaction. We will review the chat logs and take appropriate action to ensure that such incidents do not recur.
Your satisfaction is important to us, and we want to make things right. Our support team will be reaching out to you directly to further assist you with resolving the issue and addressing your request for the 90 euros, bonus, and free spins.
We apologize for any inconvenience caused and appreciate your patience. If you have any further questions or concerns, please do not hesitate to reach out to us. We value your feedback and are committed to improving our services.
Best regards,
The SG Casino Support Team
We apologize for the frustration and inconvenience you have experienced with our casino. We take these concerns seriously, and it is our utmost priority to provide a fair and transparent gaming environment for our players.
Regarding your deposit via Sofortüberweisung, we understand that the non-crediting of funds has caused frustration. We would like to investigate this matter thoroughly and provide you with a resolution as soon as possible. To better assist you with your inquiry, could you please provide us with your username? This will allow us to access your information and address your question more effectively.
We are sorry to hear that you had a negative experience with our live chat support. Our team is trained to provide professional and courteous assistance, and we apologize if this was not reflected in your interaction. We will review the chat logs and take appropriate action to ensure that such incidents do not recur.
Your satisfaction is important to us, and we want to make things right. Our support team will be reaching out to you directly to further assist you with resolving the issue and addressing your request for the 90 euros, bonus, and free spins.
We apologize for any inconvenience caused and appreciate your patience. If you have any further questions or concerns, please do not hesitate to reach out to us. We value your feedback and are committed to improving our services.
Best regards,
The SG Casino Support Team
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