MyStake Casino - Spelaren kämpar för att verifiera sitt konto.

Good evening, I really don't have a complaint, rather I want to know if I can solve a mistake that I made myself. When I registered I entered my email wrong, and I didn't realize it until I wanted to verify it. And the big problem is that I had already withdrawn money when I remembered to check my email, so I would like to know if I can really solve that and if it will bring me any problem when the money is deposited in my account???

Buenas noches, realmente no tengo una queja más bien quiero saber si puedo solucionar un error que yo mismo cometí. Al registrarme ingresé mi correo mal, y no me di cuenta sino hasta que lo quise verificar. Y el gran problema es que ya había retirado dinero cuando recordé verificar mi correo, por ende quisiera saber si realmente puedo solucionar eso y si me va a traer algún problema a la hora de que el dinero sea depositado en mi cuenta???

Hello NoruegoSk8,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with MyStake Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when are you registered in the casino? What is your correct e-mail address and what is the one used during the registration? What did the casino respond to you when you contacted them with this issue?

Looking forward to your answer.

Regards,

Nick

Dear NoruegoSk8,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

The complaint will be now closed for the above mentioned reason.