uttag av powbet

Hej, jag har pengar i PowBet och alla avbryter dem. Jag gör pengaruttag och alla avbryter dem. Efteråt

Jag går till verifiering och den säger till mig att jag inte är verifierad och jag pratar med dem och de säger till mig att de inte behöver någonting och att de inte låter mig verifiera mig själv. Jag vill ta ut pengarna jag lagt in. Jag fick ingen bonus eller något, allt jag vill är att få tillbaka mina pengar och jag är desperat, tack

Hi!

They explained the reason? May be you have duplicate account or use VPN? It is impossible just to close the account without explaining the reason

Hej, ingenting, de berättar inte för mig orsaken eller något.

I have the experience when my account was closed just "per administartion desicion", i think because i won more than 15000, but they closed account (it was in another casino) after cashout of my money

Nej, jag är inte verifierad och de säger till mig att de inte behöver verifiering eller något och de berättar inte för mig varför de annullerar mina pengar.

Since you managed to submit the complaint on your own, I'd say we have some time to dig further into your issue, even here on the forum.

May I ask you what the last thing you spoke about with anyone from the casino was? Don't hesitate to share a screenshot of the conversation or email. Which games did you play? Did anything unusual happen?

Maybe there was some clue to this mystery. I have to admit that it sounds like the casino simply didn't want to deal with you, but let's not make a hasty assumption.

Let me know, please.

Det sista jag pratade om var genom livechatten de erbjuder från Powbet, och bad om förklaringar till varför jag fick ett nytt dåligt uttag. Från Powbet säger de till mig att vänta 1-3 dagar, och de säger inget annat till mig, och de ger mig inte heller förklaringar eller detaljer om uttaget.

Jag spelade ett sportspel och vann, utan att ta några bonusar eller liknande.



Jag skickar ett mail till dem, dagarna går och jag får inget svar.

Hi, it's definitely not right if the casino doesn't communicate with you and doesn't answer you and doesn't even give you a reason why you still don't have your withdrawal and it's pending. I see that you have uploaded your money via sports betting and unfortunately we at CasinoGuru do not deal with that, so I think that the complaint you have filed will probably not be successful. 

However, I can try to help you in advance and I will post you links where you can try to file a complaint as well.

You can find them here:

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

If you go for it, let me know how it goes and whether you got your money or not. 

lyckades du få dina pengar till slut??

Kindly use the reply button whenever you'd like to write, or ask a question, so the correct person could get notified. Thank you.

I am having the same problem. I write to the Live-Chat every day and they have no answer why the financial department has not completed my verification. I also asked for contact to a gaming commission which they are subjected and they will not answer me. They give me their email address VIP@powbet.com

Jag har samma problem med POWBET. De skjuter upp svaret på min certifiering varje vecka. Jag skickade alla dokument. De säger 3 dagar, men det tog veckor.

Hello, did the casino tell you any reason why it takes so long and why you haven't completed the verification yet ? Is there something wrong with your documents and have they been rejected or has there been no progress since you sent them ? 

Anyway, if you say it's been going on for a few weeks, then I'd recommend you to file a complaint here on this link and we'll see what can be done. 

Also, if you want to know what you can expect from this process, just take a look at this guide - Complaint Resolution Centre.

I hope you will be able to verify and take your money out. 

Powbet don't keep up their own end of the deal. I had withdrawal issues for month and they did nothing about it until I was able to hire a firm ( hyper capital limited ) who put them under pressure until I got my money back.

I am really glad you found some help with that and got your money. Next time, if you find yourself in need of help, please let us know. Please read about our complaint resolution center over here.

Jag har satt in över 1500€ och har tagit ut 500€. Mina pengar har hållits på is i 5 dagar och svaren är alltid desamma

Fick du dina pengar till slut?