uttag av powbet (sida 2)

May I ask if your account is fully verified at this casino?

What exactly does the casino say regarding your withdrawal, though?

the best game

Hej, det är inte verifierat, jag ville verifiera det men det fungerar inte eftersom det står att det inte behöver verifieras för tillfället. Jag frågade också och de sa att du inte behöver för tillfället, de tror att eftersom det finns för mycket att göra kommer det att försenas

Jag klagade till askgamblers, jag vet inte om det kommer att hjälpa

So you're probably included in some sort of order of withdrawal I suppose. Did they tell you only what you are describing? If they don't need verification from you yet, that's fine. We give casinos 14 days to pay the player and if nothing happens then you can file a complaint with us if you want our help.

But I hope it won't be necessary and you will get your money as soon as possible.

OK, då väntar jag 14 dagar och om inget händer ska jag klaga till dig och återkomma till dig

Det var vad de sa

I see that only a classic answer but still better than nothing. So I'll be curious to see how this develops. I'd also like to add that 14 days count from when you entered your withdrawal, so there you go. 

I'll be waiting.

Hej jag har fått min första utbetalning 500€ faller fortfarande 2200€

Perfect, so I believe there will be more to come. Feel free to let me know if it goes as it should. 

What payment method are you using for withdrawing? 🙂

banköverföring

I thought so too, so then via bank transfer it can sometimes take time. But since the casino has already paid you some of it, I believe it will only be a matter of time before more money comes in. 

I'll be here if anything. 😉

I made a withdrawal of 49£ two weeks ago, it's still processing and customer support are not responding accordingly.

Have they even started the verification process?

If you are interested, please file a complaint here so our team can intervene and hopefully help you out.

It is way too long to wait.

Have requested a first withdrawl of a meager 120 € on the 8 July. Powbet has been not processed it since and chat support only (probably just AI) gives the same copy & paste responses. Very questionable the high rating of this casino on Casino Guru with so many complaints about non payments.

Hello, I believe the point is that the other complaining players got paid because the complaints were resolved, so perhaps it is more questionable to post something like that the moment you submit the free complaint. 🙂

I mean, we have never been informed about this struggle before. Now that we do, my colleagues will investigate the matter and help you resolve the problem. Like they always do.

Thank you for finding us.

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