ForumKlagomålsdiskussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 305)

1 år sedan av kirekin
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Dt100
13 timmar sedan

I imagine it will depend who you bank with anywhere from instantly-2 weeks

13 timmar sedan

From my bank. Any advise what I can do/respond?


Please note that if the disputed transactions relates to gambling, gaming or investment purposes, then we won't be able to dispute them according to Mastercard chargeback rules:

"For transactions in which value or assets are purchased for gambling, investment or similar purposes: This chargeback right is only available for a transaction in which the purchased value or assets failed to appear in the account agreed to between the cardholder and the merchant. For the avoidance of doubt, chargeback rights are not available for:

-refunds, withdrawals or transfer requests,

-terms and conditions or account access,

-winnings, gains or losses, or

-use or subsequent use."

If the funds have been successfully deposited in your investment/gambling account, then we consider the services were received. Hence, Mastercard cannot take the funds from the merchant.

13 timmar sedan

They can however for the incorrect MCC, as the correct code was not applied. A high risk code should have been used. 7995. This means that the fees and everything are manipulated from these companies

Vkieranc
13 timmar sedan

Cheers bud. Just be nice to have it for crimbo won't it!

13 timmar sedan

Can somebody lik the bank ombudsman where they whent forward with a charge back?

I will use that in my charge back process which bank as you see above dont want to go further with.

13 timmar sedan

Can somebody lik the bank ombudsman where they whent forward with a charge back?

I will use that in my charge back process which bank as you see above dont want to go further with.

13 timmar sedan

Clearly explain if you had a gambling block and that the MCC was manipulated to bypass it then you have every right to have the chargeback raised buddy.

DynamoHarry
13 timmar sedan

This is the issue with Mastercard and how the issuer is applying, best off trying goods not received and hoping they don’t respond.

Dt100
13 timmar sedan

Well I chased it for a bit then got a call one day saying good news they were all sucessful

paulmcewan05
13 timmar sedan

Yeah well the 45 days is up Saturday so no more disputes I've won!

Dt100
12 timmar sedan

Safe to say you had won that 4 weeks ago bud so no worries that way they should usually come back within two weeks

11 timmar sedan

God kväll alla.

Jag vill komma med ett förslag till alla medlemmar.

Istället för att göra det ensamma, vad sägs om att hitta en bra advokatbyrå som specialiserar sig på onlinespel och tilldela fel handlarklasskoder till dem.

Jag tror att vi hade fått ett bättre resultat

Automatiskt översatt:
10 timmar sedan

Has anyone had successful emails for pulsion pay and Dsserv Ltd?

Or


Successful chargebacks for them and if so what did you say as not sure what to say?

Missdaisy
10 timmar sedan

I’m really skeptical about that.

9 timmar sedan

I have had the same response from artstrid and finnart, assigned to the team to provide a response. Would imagine they try to produce fraudulent invoices now to say to bank I had the NFTs

Inlägg av beaty1989 har raderats
Bollee
8 timmar sedan

About what ?

4 timmar sedan

Killar hjälp med kontaktuppgifter till PNMM-företaget

Automatiskt översatt:
4 timmar sedan

Anyone had any joy with Payop ? is it worth pursuing ? I have £8000 of payments from last Nov 23 onward under Santeda Intlfilefilefile No doubt they would have had this type of account


https://payop.com/glossary/high-risk-merchant-account/

Ändrad av författare 4 timmar sedan
Lucid_1337
4 timmar sedan

Chargebacks already filed through bank and at chargeback raised to card scheme stage.. does this look familiar?

file

Got this reply from mobilumpay today.

Not sure how to interperet it?

____________________________

Dear Valued Customer,

Thank you for your patience and providing us with the requested details.

After a through investigation, we would like to provide clarity regarding Mobilum's involvement in your transaction. It's important to understand that Mobilum is not the merchant directly responsible for these transactions as they were facilitated through a different merchant.

The information on your bank statement may be misleading because Mobilum pay is not a party to the case but only a payment intermediary, the descriptor listed on the statement was incorrectly interpreted by the Revolut system - after identifying this problem we made every effort and immediately corrected it. Therefore, we kindly advise you to reach out to the counterparty with whom you conducted your transactions or have an agreement, as they hold legal responsibility for any refunds and subsequent actions.

Issuing refunds for transactions processed by third-party merchants would deviate from Mobilum's standard procedures and could raise regulatory concerns. As a payment service provider, Mobilum is committed to assisting our users by reviewing chargebacks or claims as required by regulatory authorities, policies, or court orders. However, please note that we do not accommodate direct refund requests from individuals.

Rest assured that should a chargeback be initiated, we are fully prepared to support your case through the appropriate channels.

Thank you!

Regards,

Mobilum Helpdesk

___________________________

Any ideas, is this as good as saying they will approve chargeback if recieved or does it seem they are likely to contest / appeal it?

Missdaisy
3 timmar sedan

Min kära vän, vet du något om luxbook?

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