ForumKlagomålsdiskussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 251)

11 månader sedan av kirekin
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Jcejejxjvujr
2 timmar sedan

Understood, best of luck!

nathanphillips9
2 timmar sedan

Il give them until Monday and then if not il post it and they will be bombarded with emails

Jcejejxjvujr
2 timmar sedan

No rush mate -It's Wintermads and Pixeleum that I have the most transactions with

nathanphillips9
2 timmar sedan

I managed to get chase to chargeback Pixeleum, have you tried the bank on those ones? I think due to pixeleum being NFT/crypto based that Chase should be blocking those transactions, a lot of UK banks are blocking crypto nowadays.

jbias18
2 timmar sedan

Ah interesting. I'll have had contact from them over email, but I'm not very confident they'll do anything with it. Maybe I'll go straight to my bank then.

nathanphillips9
1 timme sedan

I couldn’t find the details so I just went to Chase, who were a pain to begin with but when I spoke to them and didn’t use the live chat it was refunded the day later, assuming because even if they did provide evidence of goods being received that Chase don’t allow crypto etc

jbias18
1 timme sedan

Thanks mate, I'll go down that route. My bank doesn't allow crypto transactions either.

1 timme sedan

I think it’s the same principles as the gambling when you have a block on it/credit card that they are more willing to help as the incorrect code has bypassed them and they don’t want to be held responsible so they process the chargeback.


I may be incorrect on this part but any of the ones that say digital art or similar are crypto/nft based

jbias18
20 minuter sedan

Thanks J, I have raised a dispute with my bank now.

Other than the obious, is there anything you specifically said which abled them to get it dealt with quickly?

I'm worried this is going to be a long drawn out process that eventually results in me getting declined.

Also, were all your transactions within the 120 day chargeback period?

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