Its irrelevant though as the merchant code is changed and you wouldn’t have had the goods/services from the non gambling website.
I would not mess on with these merchants and do bank directly.
Helpersm
Does anyone have contact details for ticketzone France?
Has anyone ever got a refund from Grottobook?
How long does it take for Kasha to respond with a refund decision
Has anyone here appealed to the bank of Lithuania when Revolut did not want to do a chargeback?
There are so many questions on the form and I don't really understand what to answer in all the fields.
Here is the form if anyone could please help me?
The website is safe. Its just www.lb.lt (Bank of Lithuania)
https://www.lb.lt/uploads/documents/files/Application%20form_EN.docx
Seems like theres 100 questions. I just wanna dispute Revolut for not going further with my Chargebacks, thats all.
Thanks!
Just a little update r.e. revolut, I had some success filing chargebacks that were past 120 days, I had referred to the transactions as Gift cards with no expiry that I'm unable to use (this circumvents the 120 days if you're outside of it), otherwise chargeback as product not received (send an email first if you have a contact asking where your 'product' is and then use as your contact evidence)
However I've had a number of other chargebacks declined by Revolut as invalid despite some being the same merchants so I'm pursuing with the ombudsman for the remainder with them..
I have some others with a different bank and was hoping for some help to locate these if anyone has an idea
ZPDG lithuania
cnpcto warsaw
keygo
terramp warszawa
pxtb panevezys
Its the same here, they reject the dispute becouse of "card rules by mastercard/visa"
But i won chargeback from the exact same company before, now they reject everything.
Grotobook - Rejected (cant help in cases like this)
Getmygamekey - Rejected, same as above. (And ive won all the older Getmygamekey chargebacks, same name same company)
And they also rejected 5 luxtel transactions but the other 5 went ahead for chargeback?! Its the same company!
What are they doing.
Same - Barclaycard refused one but the others appear ok to chargeback, although still waiting on final update.
Chase - after arguing they chargeback.
Others on here have had credit cards all sorted others rejected.
I don’t think the banks understand or care.
What was the reasons for the rejections, and what had you claimed that had happened (not received goods, fraud etc.)?
Chase wouldn't chargeback for me even with the arguing, still waiting for the FOS
Dom kan inte förklara varför utan dom skriver bara "Tyvärr har vi inte rätt att bestrida i fall som dessa, vi måste följa riktlinjerna för Visa/Mastercard"
Men förr var det inga problem, nu vägrar dom gå vidare..
Har inte nämnt Casino eller spel överhuvudtaget, har sagt att jag inte fått några varor av dessa sidor och berättat vad dom säljer och även bifogat kontakt med butikerna.. det hjälpte inte. Dom bara upprepar sig på support när man vill ha riktiga svar.
Do what I have done regarding chase, I'm in the process so far it's gone down the road of a scam/fraud case I'm on day 7 of the 7-10 day they quoted.
They originally quoted they can't do anything as it was gambling related. When I explain the goods and services was not received from the merchants they have went too and also the fact pixeleum and finnart.io should have been blocked anyway as they are crypto related.
Mastercard chargeback rights are not available for gambling transactions. This is because chargeback rights are only available when the purchased value or assets do not appear in the account agreed upon between the cardholder and the merchant
This is what I quoted and stated I'm eligible for a chargeback as the value or assets was not agreed by me the cardholder and the merchant.
Nope går inte, beslutet är slutgiltigt enligt Revolut och sedan kommer dom med sina bortförklaringar som vanligt.
"Vi har gjort allt vi kan för att försöka lösa detta för dig, vi förstår att det måste vara jättejobbigt"
Detta är kopierat från chatten nyligen:
Jag förstår hur svårt och utmanande det kan vara. Även om vi förstår dina farhågor, är jag rädd att vi inte kommer att kunna bestrida denna debitering eftersom vi är skyldiga att behandla tvister enligt de externa regler som föreskrivs av kortsystem. Vänligen vet att vi har utforskat alla tillgängliga alternativ.
När jag förklarat att jag velat ha ett riktigt svar på varför dom inte kan behandla transaktionerna helt plötsligt när det funkar innan så upprepar dom sig.
Grottobook is a purchase so why will they no review it? That makes no sense
Did you tell the you didn't get an item?
Är detta i första steget, att det inte går vidare efter den första review eller senare? Vad anger du att du beställt för varor?
Yes exactly, told em i havent got any Ebooks.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
