Tbh I doubt any of these shady companies will refund. They’re out to rob players, so they’ll take anything they will get. Their classic victim is UK players that are on Gamstop, as they know people with addictions will spend a shit load of money
I wish there was some way of bringing Santeda down in the UK in the same way they have been warned and fined in France and Australia 😡
Vet du av någon slump hur man kontaktar Santeda? Jag skrev till Mystake och Velobets kundtjänst, men de fortsätter att neka återbetalningar.
Yes all of their casinos deny refunds - way too excited about making a killing by scamming vulnerable people via illegal payment methods
Have you got the email for Enygma?
Have you got Enygma contact email
Have you tried disputing the transaction with your bank?
lol so I complained to ceg and they sided with the casino. What a joke, they literally stole my money. This is what they wrote, it doesn’t even make sense to me just sounds like a load of jibberish.
The Operator, in the view of CEG, has acted in accordance with the public information on its website, to which the Operator has referred to, as well as provided supporting statements.
The Player has based his/her claim on an (alleged) violation of a norm (unlawful action). Even if this would be the case, which CEG was not able to establish, the relative aspect of the unlawfulness means that the norm infringed by the perpetrator must have been codified in order to protect the interest that has been harmed. The norm on which the player has based his claim does in this particular case, however, not pass the relativity test. Whatever may be of the alleged breach of a norm, as a consequence of not passing the relativity test, it is ruled that the Operator has acted in accordance with rules and regulations pertaining to the issues relating to the player.
Jag fick svar av banken nu efter nästan 60 dagar. Dom startar ingen reklamation. Jag har enligt dom själv godkänt betalningarna. Så där finns inget vi kan göra. Bankerna håller ryggen på dessa svinen. Så jag stängde nitt konto på den banken nu. Dom kan dra
Are they scamming though really? I understand it’s wrong to miscode and many casinos do this and refuse withdrawals etc but santeda are verified and pay withdrawals out same day.
you played there, lost and now want the money back. You knew of the risk when depositing. Doesn’t seem right this. If you won you wouldn’t be complaining about miscoding
Exakt samma svar som jag fick alltså.
Hallå,
Det är straffbart i vissa länder att förfalska den verkliga orsaken till transaktionen genom att hänvisa till falsk kodning.
Spelaren märker vanligtvis ingenting eftersom det händer i bakgrunden. Min bank har spärrat kortet tre gånger och krävt en förklaring på grund av transaktioner med tvivelaktiga företag över hela kontinenten. Spelaren dras in i penningtvättsgräsket, trots att han bara ville spendera pengar på onlinespel. Dessutom öppnar denna betalningshantering dörren till penningtvätt och illegala medel kan tvättas.
Fair comment.
However, if they act unscrupulously (possibly illegally) in regard of miscoding, using 3rd party processors and circumventing Gamstop etc. how can you possibly believe that you'll get a fair crack at the whip when it comes to their games? Where does their bending of the rules stop?
As for payouts, most of the time payouts yes, although they'll leave you enough time to cancel the withdrawal, and all of a sudden need verification of a card you've used once. All to slow the process down to allow the no doubt compulsive gamblers time to think they can win more and blow the lot. Same day? Nonsense.
Anyway everyone's entitled to their opinion...
Om ni ändå ska göra en chargeback så är DEN ENDA chansen att ni får pengar att LJUGA för banken. Är ni ärliga så får ni inga pengar. Jag råder er dock inte till att ljuga men slösa inte heller tid på att va ärliga och försöka få pengar genom den vägen. Banken skiter fullständigt i vilket. Mastercard och Visa bryr sig inte heller. Så det är bara för dessa casino att fortsätta ta emot pengar. Men kom ihåg en sak dom svenska banker a har börjat neka pengar som kommer ifrån dessa casino. Så du spelar bara på förlust.. du får bara skicka pengar men inte ta emot
I can 100% see it from both sides. I have been scammed myself by many names on this thread but none from any santeda casino (rolletto, goldenbet etc) they always paid my withdrawals and within 24 hours.
My problem is I have money in my account & they suspended me and they never sent me any of my money back. Even after contacting CEG they sided with the casino, I just want my money back or at least my deposits
To be honest I don’t even know if any of these casinos are fair play. Coming to think about it, I’ve never really seen massive wins. They only allow you to draw out a certain amount per day/week too
Oh that’s completely different then. Who are the merchants?
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
