ForumKlagomålsdiskussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 11)

7 månader sedan av kirekin
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1 månad sedan

Plus I have found some payments to Nine Casino which went to MonsterIT Tallinn. MonsterIT have a website and email address but not hopeful for a response. Anyone know who Nine Casino/Uno Digital B.V. /Scartesu Ltd use for payments?

Ändrad av författare 1 månad sedan
carsix79
1 månad sedan

The casino have refused refunds direct

Lottie48
1 månad sedan

Det enda sättet är att du begär en återbetalning via din bank. Du måste berätta för banken att du inte fått några varor eller tjänster från dessa handlare

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knkwpbdvxx
1 månad sedan

Precis, dom svarar inte på några Mail.

Och Legal Services attorn hittar jag ingenting på

1 månad sedan

Hi All.

Just a quick update from me.

Currently received a further refund from WinterMDSE for another £500. - Refunds totalled £1058.

Refund also received from Destream.net - DSTRLD and DSTLTD.

Still chasing a few others, yet to hear a response from many companies.

To any people enquiring on how to request a refund, please read through previous posts in this thread.

Kinto
1 månad sedan

Hi There.

Refund recieved from Nikotpf*nexpulse as payment provider is Elegro.

Reach out to elegro, and check previous comments in this thread.

Zpaympf I am also trying to chase down.

Lottie48
1 månad sedan

Same to me.

Reach out to companies directly and enquire about the refund to companies direct, if that doesn't work, go to payment provider directly and explain the situation. Check previous comments in this thread for email templates etc.

Jaro
1 månad sedan

Hi Jaro.

Many refunds recieved lately.

Roughly after email threads with few companies/payment providers, takes about a week to explain correctly and a refund process started. Funds received instantly after refund process was started by many companies.

Essentially, almost instantly.

kaishast
1 månad sedan

Hi Kai.

I have recieved £1058 in refunds from WinterMDSE. They have been very good for me.

You just have to keep chasing them with emails and support tickets, they will eventually refund after some time and effort on our behalf.

I have received refunds from transactions that were in place from around 3 months ago, and soonest was 1 month.

Worth chasing them up as they seem to be pretty good at issuing refunds.

mBp12
1 månad sedan

Thanks for the reply.


can I ask how you worded your email to them or is it on a previous message

Kinto
1 månad sedan

Hi There. I hereby request an immediate refund of transactions made on 29th February 2024. Transactions in question made to you by card number ending ***, transaction amounts totalling *** The transaction is illegal as it contains a merchant code that also bypasses a block set on my card in relation to gambling transactions and I have not received any service from you. According to the rules of the Mastercard circuit, the transaction is subject to chargeback. Let me know what you need.

1 månad sedan

Ref Slimfit I have found a number of potentials - does anyone’s bank statement show which country/city their payments went to??

Sutton
1 månad sedan

Was it Santeda International BV that you emailed directly to ask for a refund

1 månad sedan

Slimfit, Enigma and Digikey are all via Starling Bank and they annoyingly don’t provide location where’s Natwest do

Kinto
1 månad sedan

Jag har bett Velobet i Santeda om en direkt återbetalning mer än en gång men de svarade aldrig

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1 månad sedan

Santeda never seem to refund direct. I note they were fined 5 million euros in France last year - let’s hope they get brought down completely soon.

carsix79
1 månad sedan

Same.. They just give you the runaround. I've emailed wintermads with all transactions relating to their company and requested full refund now

mBp12
1 månad sedan

fileThis is the reply I got from elegro

kaishast
1 månad sedan

Är Wintermads kopplat till Santedas transaktioner? Hur kontaktar du oss? Har du ett mejl?

På mitt kontoutdrag visar transaktionerna relaterade till Santeda dessa handlare:


Madeuwin Stockholm

Mintmadcom Stockholm

Tercomwin Stockholm

Semadw Stockholm

Ändrad av författare 1 månad sedan
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mBp12
1 månad sedan

Under vilket handlarnamn visas Wintermads transaktioner på mitt kortutdrag?

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