Wildsino Casino – generell diskussion

Om du vill diskutera något relaterat till Wildsino Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

God morgon,

Jag tror jag gick i en fälla...

Eftersom jag är på dag 4 av väntan på uttagsgodkännande från Wildsino1.com

På sajten skriver de att det är upp till 3 dagars väntan

Deras svar varje dag är "vi är glada att meddela att det står i kön för bearbetning"

Jag ska tillägga att jag själv skickade dem identifikationshandlingarna och de svarade att de än så länge inte behövs

Hi there!

Despite it being hard to deal with, I would stick with what the casino already told you. As far as I understood the situation, your account does not need to be verified, but on the other hand, the withdrawal is delayed because there are others in the queue.

Let me, however, ease your pain a bit: According to our review, this casino is midsized, which may explain the delay. Let's say the bigger the casino is, the better chance a common withdrawal request will be handled quite easily. Additionally, its Safety index is decent, which means this casino will very likely pay out the winnings.

Try to calm down, ask regularly about the progress, and keep us posted, please. Even though I remain optimistic, it won't hurt staying in touch and ensuring all ends well.

Allt bra!

Jag fick godkännandet och jag väntar på insamlingen

That is great news!

Sometimes we worry for nothing. Right?🙂

If you like you could be the first to submit a user review for this casino about your experience and how would you rate it. What do you say?

Here's the link if you wish to do so.

Tell me now, please. Are you going to continue playing in this casino?🤔

I'm also waiting for a withdrawal from this casino. I requested on Monday and it's supposed to be processed in 3 business days but I'm still waiting. All they keep saying is that there's a delay without giving a timeline for resolution of the issue. I'm very frustrated.

Hi, in that case I would try to wait some more time. I know that when a casino gives you a timeframe it is not nice if they don't meet it but we also give casinos 14 days to send money to the player. 

Anyway, was it necessary for you to verify or not? Is this your first withdrawal? 

If nothing has changed and you had no information and the casino ignored you, we will try to help you.

Hej, jag begärde mina första uttag från wildsino för ett tag sedan, men tyvärr har inget hänt ännu. Varje gång blir jag tillsagd att ha tålamod, men jag tappar långsamt tålamodet. För att vara ärlig så börjar jag tvivla på att jag någonsin kommer att få pengarna, det har gått nästan 2 veckor nu och det är inte normalt.

Jag vet inte om jag ska verifiera mig själv, vilket förmodligen betyder att det kommer att ta längre tid, snälla hjälp

Tack

Hello. You have been very patient; that's really cool.

I'd say if your account needs to be verified, the casino should tell you in the first place. Yet based on what you said, I feel the lack of communication prevents the progress. How about you file a complaint against the casino through our Resolution Center? It is free, so no risk involved.

If you're interested, please go through this guide 👈 Should get you prepared. I'll be here to help you out with any struggles or questions, don't worry.

Hej, tack för det snabba svaret, jag väntar ytterligare 1 eller 2 dagar annars kommer jag att lämna in ett klagomål.

Jag frågade igen idag hur lång tid det skulle ta och jag fick samma svar varje gång.

That is quite reasonable but I can see that if you keep getting the same answer, then eventually it will end up in a complaint anyway. I probably wouldn't hesitate to go ahead so that our team can investigate the situation sooner. 

I am waiting from payment of 175 euros since Friday (03.07.56 am) when i applied. Hopefully casino pays me and its not a scam. As per casino rules they have within 72 hours to process my request and send me the funds I am owed. I will come back on this should payment not go through by Tuesday morning.

May I ask which payment method you used for your withdrawal, please, and if your account is fully verified there?

Surely keep us informed about everything. I hope all will go smoothly.

Hej, förlåt att jag hör av mig först nu, jag har fått alla mina utbetalningar.

Men tack igen för hjälpen här.

Thank you for the update. It is always the best to inform your complaint resolver as well.

Here's the link to your complaint where you can do so.

Still waiting to be paid and no request for verification ha-s -been made. Deadline for 3 days finishes tomorrow at 3.07.56 as it will make 3 full business days. payment should be visible tomorrow. If not paid I will upload the documents to prove that I am owed money by the site.

Well, to tell you the truth, we give casinos 14 full days to proceed with the payment before we can intervene in any case. So, even if you upload all the documents, which by the way is really unnecessary, and only if you file a complaint and you are asked to do so, it will be important to do, we need to wait for the 14-day time period to pass.

Have you tried to get in touch with the support and find out the reason they haven't paid you yet?

Which payment method did you use for your withdrawal?