Weltbet Casino – generell diskussion (sida 2)

God eftermiddag Bookmakern har inte tagit ut pengar på 3 dagar, är jag den enda här och tar de ut pengar överhuvudtaget? För jag börjar redan tvivla på detta

Hi, I think three days is not too much to panic. We give casinos 14 days to sort out the withdrawal process. Anyway, have you tried asking the casino what is causing the delay? Is your case only about sports betting ? 

Let me know.

Support sa till mig att vänta, de vägrade dra ut idag, de sa att jag måste vinna tillbaka 5 gånger beloppet

Does that mean you have to wager your deposit or what you won ? The money you won you won from the bonus ?

Nej, inte i form av en bonus, men du måste göra en insättning för att vinna tillbaka den 5 gånger enligt deras regler

The translation, in my opinion, has led to quite a misunderstanding. Let's put this another way:

Is this deposit mandatory for wagering the amount won with the bonus? It usually sounds like

"You need to deposit real money to start wagering the amount won with the bonus funds."

Or is this perhaps a verification deposit needed to authorize this particular payment option to use it with the withdrawal, but with an associated wagering requirement for that specific deposit?

Maybe you can post a screenshot of that conversation if you have any. I'll try to figure it out through Google Lens picture translator 🙂

Jag har ingen bonus alls!

Ok, so the wagering is applied to the deposit. This is most likely due to AML (anti-money laundering regulation), which is, in my opinion, quite stupid in most cases. 5x wagering is quite too much, but what would we expect from a casino with such a terrible safety index I have to ask myself? Did you see it?

https://kazinoazov.net/obzor-weltbet-casino#tab=js-tab-reputation

Nej, jag var på andra webbplatser där det fanns bra recensioner om det, med hänsyn till recensionerna på din webbplats där liknande problem som jag stötte på, kan vi dra slutsatsen att de är mer sanningsenliga, jag ska försöka ta fram vad som finns där och kommer inte spela här längre

I got it. So if you still have a problem with the withdrawal, you can tell us and we will try to help you. 

As for the reviews, I'm glad that you looked at ours, but less glad that you encountered such problems. 

Of course, as you wrote yourself, I suppose you won't play here anymore and you'd better find some other casino. I'll keep my fingers crossed that you get your money as soon as possible. 🤞

Hej, jag ber också om hjälp att stänga WELTBET, du skickar dussintals och dussintals mejl och aldrig något svar. Och naturligtvis ingen kontostängning.

Hello, have you made it clear to the casino that you want to close your casino account ? You haven't received any reply from them at all and how long have you been trying to close it ? I would say that casinos should take this kind of thing very seriously and that's why I'm puzzled if they don't get back to you and can't answer. 

Let me know where you stand in this situation and I will try to advise you. 

Hej jag har satt in på weltbet och gjort en vinst på 1000 euro, jag har skickat alla dokument men nu är ingen tillgänglig via e-post och inget svar från livechatt kan du hjälpa mig med vänliga hälsningar

Hello, according to what you describe you are going through account verification. When did you send the documents to the casino? Have any of them been rejected or approved or you don't know anything yet? 

Please let me know.

Please what is the correct domain for complaint?

Hello, may I know what happened, please? For instance, if you're having trouble receiving payment at an online casino, you might already be in the right place.

Just let us know, please.

Hi, I have opened a complaint already, the casino lied and refused to provide evidence, they even went as far as deleting my bet history while this case was ongoing.

Weltbet Casino - Player's withdrawal is being delayed due to terms dispute.

I was given a different casino body - Curacao Gaming Authority (complaints@cga.cw) to email, which I did but got no response, was looking at a case from this same casino and say that a different body was recommended which is this Anjouan

Please don't confuse those two licensing authorities. This casino operates under the Curacao (GCB), and then there is the other one, which is called AOFA, and that is Anjuan.

I'm sorry that you didn't get any answer from them, though.

Var kan jag klaga på dessa bedragare? De borde stänga ner det där casinot.

Hi, could you describe what happened to you? Then we'll see if it's appropriate to file a complaint or not.