1 år sedan
Om du vill diskutera något relaterat till Spinpirate Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
Spinpirate Casino – generell diskussion
1 år sedan
Enligt min åsikt tar KYC-verifieringen av mina dokument alldeles för lång tid
Automatiskt översatt:
1 år sedan
@Spinpirate Casino varför tar min verifiering så lång tid??? Det kan inte vara sant för 2 dagar
Automatiskt översatt:
1 år sedan
Hello.
Sadly, the @ spell does not work here. Even if it did, the casino would most likely didn't respond.
What seems to be the issue? Are you waiting for the documents to be approved? When did you submit the documents? I'd say a few days are not so bad. There are many things that can result in delays, so I recommend being patient for now.
Keep us posted.
1 år sedan
Jag laddade upp dokumenten på måndag morgon, 2 dagar har gått sedan dess och ingenting hände
Automatiskt översatt:
1 år sedan
Mitt konto har precis verifierats
Automatiskt översatt:
1
1 år sedan
Dear valued players of Spinpirate,
I am writing to let you know that I am available to assist you with any problems or cash-out issues you may be experiencing. However, in order for me to do so, I will need your player username. Please send me a personal email with the subject line "From Casino Guru" to either support@scatterhall.com or support@spinpirate.com. Rest assured that I will personally attend to your emails.
I apologise for any payment issues you may have experienced in the past couple of weeks. I would also like to remind you that the KYC procedure may take anywhere from 1-5 business days due to the high volume of players requesting KYC. If you have any questions about the KYC process, please do not hesitate to contact me.
Please keep in mind that it's important to be patient and understanding, as high volumes of requests can lead to delays in processing times. We appreciate your patience and cooperation in this matter.
Thank you for choosing to play with us, and we look forward to resolving any issues you may have.
Best regards
Spinpirate
1
1 år sedan
Tack så mycket för reaktionen!
Mitt konto verifierades igår och idag behandlades de första 500€ av dem, om det fortsätter så här med de återstående betalningarna och de faktiskt når mitt konto kommer jag att vara mer än nöjd!
Fortsätt så kära casino
Automatiskt översatt:
1 år sedan
Dear Isco33,
You're very welcome! I'm glad to hear that your account was verified and that your first payment of 500€ was processed successfully. It's always a great feeling when things go smoothly and as expected.
I hope that the remaining payments are processed just as smoothly and reach your account without any issues. If you have any questions or concerns along the way, feel free to reach out to the appropriate support channels for assistance.
Best regards,
Spinpirate
1
1 år sedan
Hej kära Spinpiratecasino, min andra utbetalning har väntat i mer än 24 timmar, när kommer något att hända igen?
användarnamn Isco33
Automatiskt översatt:
1 år sedan
Dear Isco33,
I hope this message finds you well. I am writing to inform you that we have sent you a payment of 500 euro yesterday, which should already be reflected in your account. We apologise for any delay in the payment and thank you for your patience.
I would also like to let you know that we will be making another payment to you today. This payment will be sent out promptly and should reach you within the next few business days.
If you have any questions or concerns regarding the payment, please do not hesitate to contact us. We value our relationship with you and appreciate your business.
Thank you for your cooperation and understanding.
Best regards,
Spinpirate
1
1 år sedan
Do you think it's a good casino?
1 år sedan
Än så länge kan jag definitivt säga ja! Jag har aldrig fått så mycket feedback från något annat casino som från Spinpirate eller Scatterhall
Automatiskt översatt:
1 år sedan
Hej kära Spinpirat,
Så jag kan inte markera mottagandet av pengar på mitt konto som positivt och den andra utbetalningen har inte skickats än, men jag är på ett väldigt positivt humör tack vare din dagliga feedback!
fortsätt så 👍
Automatiskt översatt:
1 år sedan
Hi Isco33,
Thank you for positive feedback and for your patience. As we mentioned before, the second payment will be set today and processed soon. We appreciate you as a player and value your patience throughout this process. I apologise for any confusion or inconvenience caused by the delay in processing the payment. Please rest assured that we are working diligently to get it to you as soon as possible. Thank you again for your understanding, and we look forward to continuing to provide you with a positive gaming experience.
Sincerely,
Spinpirate
1
1 år sedan
Hej, som utlovat, min andra utbetalning har precis behandlats och skickats, det finns inget på kontot än, inte ens den första, men tack i alla fall, den tredje är ansökt, jag hoppas att behandlingen kommer att fortsätta vara så snabbt, då ser jag ditt casino verkligen en väldigt hög favorit
Automatiskt översatt:
1 år sedan
När kan jag förvänta mig den tredje utbetalningen på 500 €? Betala av dem imorgon. ?
Automatiskt översatt:
1 år sedan
Hey SpinPirate Casino,
My account username is slickfox.
I have made a deposit via Instant Bank Transfer.
The money has already been debited from my bank account and should already have arrived at your end.
In the past, this payment method has always been instantaneous, I even deposited with it a few minutes ago in another casino, and received my deposit within seconds, and I could play straight away.
It's now been over an hour and my balance has not updated.
Could you please check if you have received my payment?
It should 100% be there, since I used the Instant Banking payment method, and my banking app confirms as well that the payment was sent in real time.
Thank you for your help.
1 år sedan
Dear slickfox7,
Thank you for your recent post in our casino. However, we kindly ask you to add a relevant post to the casino in question and avoid posting the same content in both. We appreciate your cooperation in keeping our platform organised and engaging for all users.
We wish you the best of luck in our casino and hope you continue to enjoy your experience with us.
Best regards,
Spinpirate
1
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