That's perfect news and I'm looking forward to it with you. I think it's the best thing that could have happened before the holidays and I hope you enjoy the money. 🎉🎉😁😊
However, are you going to stay with this casino or are you going to look around for another one since there are some troubles here ?
Jag höll på att ge upp så jag är verkligen tacksam!
Jag planerar redan att stänga mitt konto på detta anslutna casino 😂
Stressen med betalningsproblem är utmattande. . .
Well, despite the very high safety index this casino possesses, I think I understand your point. On the other hand, it has just been a few days - not even a week, right? Furthermore, according to the complaint, the issue was caused by Jeton's limitations.
I'm just saying I would personally trade a few days of delay for the certainty of the impression that the casino is willing to solve the issue and pay afterward. 😀
I hope you'll find a cool casino that will be precisely to your liking soon. 🤞
Hello 7 april i deposit 30 euro i play slots and win 1000k .
I had veryfied my card i try 5 times to make withdrawals 500 euro and they after 10 min cancel my withdrawal
Finally i play and lose 1k
Because they never answer me why cancel my withdrawals.
Sorry about your situation. How long have you actually waited for them to give you some answer regarding your withdrawal, if I may ask? I could just guess, that some additional verification was needed, actually. Unfortunately we are no able to help you in any way, now when you played all your balance.
They cancelled my withdrawals after 10 min and told me my card details its wrong and with same card i had make the deposit without any problem,and also i had try to make withdrawal 1000k and they told me you can do only 500 per day.and because they cancel my withdrawal 4 times i was angry i play and lose all my balance
Hello,7th April i deposit 30 euro i play slots and finally win 1000k
I tried to make 4 times withdrawals 500 euro (you can do only 500 euro withdrawal per 24hrs) and they cancelled my withdrawals without reason my card it was verified and my account same,and on chat never explain me the reason why they cancel my withdrawals.finally i was angry i play and lose all my money 1k
Oh well, I'm very sorry you lost all your money in the end. I know situations like that are frustrating, but it's certainly not the best idea. You could have tried to write sooner and we would have tried to help you with the withdrawal. But since you lost the money, that's not possible.
If some details on the card were wrong, do you know what specifically?
Yes i understand thank you,on my card nothing was wrong because simply with same card i make and my deposit 30 euro i had get free spins bonus i complete the waggering and like this finally i win 1k
I would not focus on the card though, as you mentioned the casino has not given an explanation for why they canceled your withdrawals. It could be anything else. 🙁
If you ever experience the same issue, focus on getting the information and try not to lose the money 🙏
Seek help sooner rather than later.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
