I just want to point out that we just decided to add this casino and Ares casino on our own CasinoGuru blacklist. It seems that the casinos simply refuse to payout winnings. Please, let us know if you receive any withdrawal from them in the future.
https://casino.guru/maximal-wins-casino-review#tab=js-tab-reputation
Don’t think Lana is my friend…..
Attended By : Lana
18 Feb 2022, 5:05 PM
Chat Duration : 00:06:55
Chat Transcript
Withdrawl
Mathew CarrollWithdrawl
5:05:14 PMLanaHello and welcome to our live chat session!
Let me just check your account quickly, I will be right back.
Thank you.
5:05:33 PMMathew CarrollHello Lana, why are you sending me so many deposit bonuses but not paying out my winnings?
5:05:59 PMLanaAs I see your payment is still processing, I apologize for the delay as I suspect it should be handled soon. You will receive an email as soon as the review is done. Thank you for understanding.
5:07:42 PMMathew CarrollI personally think you are working for a fraudulent illegal company Lana, this also means you are breaking the law. Do you realise that?
5:08:45 PMLanaKindly have patience until the review is done and you will be informed by mail.
5:09:50 PMMathew CarrollYeah right, it has been nearly a month and half. Your casino doesn’t pay any bodies winnings. I am going to report you to the police and the relevant crime agencies in the company you are registered in. I understand you don’t have a legal casino licence either, I personally would start looking for a new job Lana as they will be shut down soon.
5:11:36 PMLanaSeeing you do not need any additional help, we will close the live chat now.
Thank you for contacting our support team.
Have a nice day!
MAXIMALWINS.COM = BLEDREG *NO GO
Hej allihopa
Vid den tiden öppnade jag den här diskussionsgruppen och jag är bestört över hur många av de maximala vinsterna som dras av. Jag råder er alla att rapportera om denna bedragare inte bara här utan på alla plattformar om möjligt - eftersom jag bara ser möjligheten att äntligen få casinot på en svart lista genom att sprida dina egna erfarenheter med xxxx-kriminella.
Kort uppdatering:
Sedan den 24 augusti 2021 har min utbetalning behandlats med korrekt uppförande av villkoren och efterlevnad av bonusvillkoren och jag har inte fått ett öre förrän idag.
Jag satte in 20 euro på grund av en vinst från en ingen insättningsbonus för att få mina vinster – enligt chatten var det precis vad som efterfrågades. Jag har nu slutat med den och kommer aldrig att få den - inte du heller (tyvärr). Jag kommer över det var bara 20 euro* och jag fick personligen lektionen: aldrig mer kasinon utan MGA *
Jag skulle vilja varna alla som planerar att betala eller någonsin har behövt betala där. Det här är bedragare som blir rika av dig - håll dig borta och sprid ordet överallt - om ingen gör något mot dem är det enda sättet som vi spelare kan skydda varandra.
hälsning
mån
MAXIMALWINS.COM = BLEDREG *NO GO
Don’t think Lana is my friend…..
Attended By : Lana
18 Feb 2022, 5:05 PM
Chat Duration : 00:06:55
Chat Transcript
Withdrawl
Mathew CarrollWithdrawl
5:05:14 PMLanaHello and welcome to our live chat session!
Let me just check your account quickly, I will be right back.
Thank you.
5:05:33 PMMathew CarrollHello Lana, why are you sending me so many deposit bonuses but not paying out my winnings?
5:05:59 PMLanaAs I see your payment is still processing, I apologize for the delay as I suspect it should be handled soon. You will receive an email as soon as the review is done. Thank you for understanding.
5:07:42 PMMathew CarrollI personally think you are working for a fraudulent illegal company Lana, this also means you are breaking the law. Do you realise that?
5:08:45 PMLanaKindly have patience until the review is done and you will be informed by mail.
5:09:50 PMMathew CarrollYeah right, it has been nearly a month and half. Your casino doesn’t pay any bodies winnings. I am going to report you to the police and the relevant crime agencies in the company you are registered in. I understand you don’t have a legal casino licence either, I personally would start looking for a new job Lana as they will be shut down soon.
5:11:36 PMLanaSeeing you do not need any additional help, we will close the live chat now.
Thank you for contacting our support team.
Have a nice day!
Hello and thanks for sharing.
Even as she could see your suggestions as slightly offensive she behave professionally. (Not saying that she provided any kind of helpful pieces of information at all.) I wonder whether she may be an advanced kind of chatbot.
Anyway, it's sad how many people are stuck with the Maximal Wins payout now. We blacklisted the casino for this reason.
MAXIMALWINS.COM = BLEDREG *NO GO
Hej allihopa
Vid den tiden öppnade jag den här diskussionsgruppen och jag är bestört över hur många av de maximala vinsterna som dras av. Jag råder er alla att rapportera om denna bedragare inte bara här utan på alla plattformar om möjligt - eftersom jag bara ser möjligheten att äntligen få casinot på en svart lista genom att sprida dina egna erfarenheter med xxxx-kriminella.
Kort uppdatering:
Sedan den 24 augusti 2021 har min utbetalning behandlats med korrekt uppförande av villkoren och efterlevnad av bonusvillkoren och jag har inte fått ett öre förrän idag.
Jag satte in 20 euro på grund av en vinst från en ingen insättningsbonus för att få mina vinster – enligt chatten var det precis vad som efterfrågades. Jag har nu slutat med den och kommer aldrig att få den - inte du heller (tyvärr). Jag kommer över det var bara 20 euro* och jag fick personligen lektionen: aldrig mer kasinon utan MGA *
Jag skulle vilja varna alla som planerar att betala eller någonsin har behövt betala där. Det här är bedragare som blir rika av dig - håll dig borta och sprid ordet överallt - om ingen gör något mot dem är det enda sättet som vi spelare kan skydda varandra.
hälsning
mån
MAXIMALWINS.COM = BLEDREG *NO GO
Hello Mon,
Just wanted to let you know that we just decided to add this casino and Ares casino on our own CasinoGuru blacklist. It seems that the casinos simply refuse to payout winnings.
See for yourself:
https://casino.guru/maximal-wins-casino-review#tab=js-tab-reputation
Honestly, I'm wondering what they tell the customer support agents, when they train them...
Let's jump to the section about WITHDRAWALS:
OK, there are no withdrawals and no department that processes withdrawals, but when you get contacted by a player asking for a withdrawal, use following phrases:
"I apologize for the inconvenience, please be patient."
"I can see your withdrawal is still in process. We'll inform you by e-mail."
"I see your payment is still processing, I apologize for the delay as I suspect it should be handled soon."
I mean, there are casinos that are bad. There are casino that pay only the lower winnings, but when you win big, they remain silent and keep ignoring you. Maximal Wins is another level. They simply don't pay.
i can send all the many many chats scripts I have.
all lies and intended to west people out.
I’ve got them denying they are shared support from sister sites.
I’ve got them accusing me of fraud and then clearing the issue only to have the exact same 2 months later word for word.
they refuse to admit it’s all copy and paste support even with evidence.
they accused me of being impatient after 4 months
they cancelled the withdrawal without any contact
they are refuse to respond to me.
I’ve moved on as lesson learnt but I’d happily pay for legal service to stop them conning people
i can send all the many many chats scripts I have.
all lies and intended to west people out.
I’ve got them denying they are shared support from sister sites.
I’ve got them accusing me of fraud and then clearing the issue only to have the exact same 2 months later word for word.
they refuse to admit it’s all copy and paste support even with evidence.
they accused me of being impatient after 4 months
they cancelled the withdrawal without any contact
they are refuse to respond to me.
I’ve moved on as lesson learnt but I’d happily pay for legal service to stop them conning people
I truly understand your passion at this point.
Frankly, I'm not sure if there is any chance of success in this case. Anyway, If you feel like it, do it.
My story is more or less the same as everyone else who has left a comment,
I won £1400 ten weeks ago and I now have accepted that none of us will be paid,
I do feel it’s all of our duty to get the message out there and try our best to warn others before they lose there money to this scam casino site
Hello and thank you.
I'm sorry to inform you that "we just decided to add this casino and Ares casino on our own CasinoGuru blacklist. It seems that the casinos simply refuse to payout winnings."
https://casino.guru/maximal-wins-casino-review#tab=js-tab-reputation
Ok so i have done my 2000€ withdraw originally 15 june 2021 on maximalwins and now it is been 9 months what i have waited and in this time frame they have canceled my withdraw once without asking me october 19 2021, and 1 month ago operator said my withdraw has gone old so lets do cancel that withdraw and make another one. And month ago they gave me timeframe on email i get my money in 7-21 days and now that time has gone already and now when i go live chat they just making same excuses what they have done these 9 months i am very tired of this how they treat their players. They just dont care nothing what players says. Like 100 reminders has send to finance department and nothing happens this is just ridicilous!
I'm sorry, but it really seems that this casino has decided not to pay anybody recently...
I'm pretty sure they are not going to pay you as well. 🙁
Im at day 24 past the 21days and it looks like alot of waiting for nothing got the same response patience risk team looing at it still there s a process your not special lol but it s 4k so it would have been nice maybe i ll contact a lawyer and see what can be done you can sue anybody these days lol if anyone has any ideas id like to hear them thanks
If you scroll through the conversation here, you'll realize that nobody got paid from the casino here. I'm afraid you'll never see your winnings from them. We also added them into our blacklist.
Ok so this casino is the worst thing what online casinos have been seeing!! they just refused to pay my 2000€ even when i played by their terms and conditions, but worst part is they now just blocked my account and they not tell any reasons?! what casino does that...this casino does. I waited my money from 15 june 2021 almost 1 year and they just now block my account..I am very angry with this casino now. I should get my all deposits back from this casino because i played with my own money and did not do anything wrong aand they just block my account then they dont answer emails anymore. Stay away all costs from Maximalwins
I'm sorry but we blackisted this site because nobody got paid.
Feel free to read the whole thread.
Kind advice: Always check the casino before making any deposit.
Jag har väntat på en utbetalning i flera veckor nu, men på Ocean Breeze casino kommer den från samma kriminella operatörspool.
Du kan se på startsidorna om du ska hålla händerna borta. Det kopieras alltid till andra casinonamn.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
