11 månader sedan
Om du vill diskutera något relaterat till Kudos Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
Kudos Casino – generell diskussion
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11 månader sedan
Stole Money from my account
11 månader sedan
Stole money from my account.theives criminals
11 månader sedan
Hi, according to what you write you won't have the best casino experience. Can you tell me what happened and how is it possible that the casino took money from your account ? It would certainly be helpful if you could describe your situation so that we can try to help you.
10 månader sedan
Don't understand what the hold up is with the withdrawal. I've never had to wait as long as I'm waiting now.
I followed all the rules
Still no pay out.
10 månader sedan
Not very pleasing - got it. Any reasonable explanation from the casino's support, perhaps? Have you tried to contact someone?
5 månader sedan
I claimed a no deposit bonus to give this casino a try. It was very appealing to the eyes and an easy casino to navigate. I had no problems whatsoever with anything I did while on the site. There was no glitches at all in the games when I played. Unfortunately I did not win. The next day I woke up to another 20 dollars worth of free play in my email. I figured I would be unable to play it because usually you can't claim two chips of free play in a row. Well to my surprise I looked up the rules and you can claim two before you have to make a real money deposit. Awesome!!!
5 månader sedan
So that is actually great. What else do you like about this casino? You could share your experience by writing a user review over here. What do you say?
5 månader sedan
Well, I can say this about kudos and several other casinos online casinos that I do have a problem With you can deposit your money and lose and customer service is great and they offer you outrageously. Unfair bonuses, but the minute that you win behind claiming a bonus. The casino tries to label you as a bonus abuser. So then you go in and you don't claim bonus at all. I try not even claim bonus anymore. However, you are not a fan of the casinos if you win and you cash out your winnings. The total treatment is different. Rude and very unprofessional tours. A person that catches out and then after that point I feel like they're the machines in a disadvantage in Canada. Gangster freezing and so forth in and log you off. Kick you off and you lost every dime.
5 månader sedan
am not surprised if you have this opinion.
Regarding bonuses, I say this a lot and I would say that they are sometimes more of an attraction than a benefit. Obviously I wouldn't try to claim them and if there were still issues with withdrawals even if I was playing for real money, I'd probably leave the casino.
However, do you still get used to playing here from time to time or not ?
5 månader sedan
No I have not played at kudos casino since the first of the year
5 månader sedan
Probably a good decision for you if that was the case with everything you described.
However, are you playing in some other casino where you don't have to deal with such difficulties ?
5 månader sedan
Yes
5 månader sedan
And in which for example ? 😀
4 månader sedan
Hallå
Bra erfarenhet med beröm
Tills jag fick ett stort pris!!!
CIR 2200 € som jag har velat ta ut i 5 dagar
De första dagarna gav de mig problem med dokumentverifiering... Jag skickade allt de bad mig om (ALLT!!!)
Efter flera avbokningar kollar jag idag status på min operation igen... Och jag får följande överraskning
1) det låter mig inte komma in på webbplatsen
2) när de pratar med livechatten säger de till mig att jag har förlorat rätten till eventuella vinster (€2200!!! Vad säger du!!! Vad är mitt fel!!!) Ingen skam!!!
3) De ger mig inte längre möjligheten att chatta med dem och jag är rädd att inte heller via e-post.
Jag pratar med dem och kommenterar situationen, de verkar inte läsa eller svara på mina frågor... de svarar alltid på samma sak.
4) Jag är desperat!!! Det är inte rättvist!!
Ändrad av författare 4 månader sedan
Automatiskt översatt:
4 månader sedan
Jag skulle fortsätta skicka all dokumentation
Men jag tror att det inte är nödvändigt
Ändrad av
Radka 4 månader sedan
Orsak:
screenshot deleted - personal information was visible
Automatiskt översatt:
4 månader sedan
Hello,
Don't worry, we have a team of dedicated specialists. You are more than welcome to create your own, free-of-charge complaint through which these people will try to resolve this issue.
All you need to do is to follow this green link 👈 and set up the case.
I would also like to mention you should not post any more screenshots showing your personal data, one never knows who's looking.
there is a fair chance I did not conclude the screenshot's details correctly, so I'd like to ask:
What was stated in the aforementioned cashier email, please? Also, it feels quite strange the casino gave you 10 more days so you can provide documents when your account seems to be verified. Perhaps you can help me clear the timeline.
Thanks!
4 månader sedan
Skärmdumpen, som inte visas i sin helhet, är ett fragment av casinots hemsida där de förklarar att om kontot inte har verifierats inom 10 dagar (totalt) kommer jag att förlora tillgång och saldo. Det är därför jag är desperat
De svarar inte på mejl, de frågar mig inte eller ger mig fler förklaringar eller skäl, inte ens att jag saknar dokument.
Jag uppgav ID, bankkort, kvitto på autogirofaktura... Allt de bad mig om
Jag har all nödvändig dokumentation, e-post, skärmdumpar som bevis
Jag har försökt ta ut pengar 4/5 gånger och har alltid fått avslag
Och nu släpper de inte ens in mig
Tack hälsningar
Automatiskt översatt:
4 månader sedan
That's interesting. Despite what you have been through, this casino seems quite confident if they state 10 days as the KYC deadline.
Well, if you feel desperate, I would most likely be; feel free to submit a complaint. It's completely free-of-charge. so you don't have to worry. All you need to invest is your time and cooperation.
Try to use this link 👈 if you agree with my suggestion. The process is quite easy.
details are explained here 👈. Don't hesitate to ask if you need anything, ok?
