JackpotCity Casino – generell diskussion

Om du vill diskutera något relaterat till JackpotCity Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

Hello I heard of jackpot city through a friend ,I've played it for a few months now, a few things I love about the app is that it has a pretty big selection of games , i constantly win , I've won loyalty points and free spins , and more with the bonus wheel and the free entry tournaments, I ve also won real money in the tournaments, I've cashed out my loyalty points 2x since Ive Syed on this app and I just won more lyality points the other day on the bonus wheel , this games Is always , especially the 65% bonus credit on certain days

This app is full of bonuses and more surprises , ...this is my favorite casino so far

Hello, this useful and well-composed information should be mentioned in an "official" user review. Would you mind posting one? 🙂

Yes I definitely would but I don't know where to post it , can you point me in the right direction

Awesome, please follow this link: https://casino.guru/user-reviews#/reviews/guide and then just click/tap "write a review".

Thank you 🙂

My review is posted already thank you

Hej, vet du om det är säkert att betala ut vinsten?

Hello,

any chance that you're asking about depositing instead?

Check the casino's reputation here, would be also good to browse complaints, to get an idea about how the casino solves disputes.

To get better prepared, read our Fair Gambling Codex.

De är skyldiga mig mer än 60 tusen dollar och de har inte betalat på mer än 15 dagar. De kommer på varje ny sak varje gång de avvisar uttaget. Finns det något jag kan göra mot denna bluff?

Can you paste the casino's latest reply, please? We'll try to help you out.

Ogiltig betalningsmetod

Hej Jossie

Grattis till dina vinster hos JackpotCity!

Tyvärr kan vi inte behandla ditt uttag på grund av följande:

Dina bankuppgifter är ogiltiga. Välj en alternativ bankmetod eller bekräfta dina bankuppgifter med kontoutdrag eller annullerad check.

Logga in på ditt konto och gå till fliken Banking för att uppdatera din betalningsmetod. Alternativt kan du kontakta Live Chat på länken nedan.

Skål,

Jackpot City-laget

Hi, I can see you're from Peru and I remember some casinos have issues with sending money to banks in Latin America. I fully understand you'd like to receive the winnings as soon as possible, but it's also possible that the casino is just confused and they simply don't know how to send the money there or they lack some crucial information. You can try to contact the live chat and figure out which information they're missing so you can send it to them.

Kära Jossie

Jag heter Juliana, från Jackpotcity Casino. Jag hoppas du mår bra.

Jag skulle vilja följa upp din förfrågan om vår chatt. Avdelningen har rapporterat att betalningen fortsätter att avvisas av banken. Detta är meddelandet de får: "Gräns överskriden: TRANSAKTION" AVVISAD ID xxxx Externt ID xxxxxxxx. Det verkar som att det har med gränsen att göra.

De skickade det här meddelandet till mig eftersom jag bad dem att skicka mig ett kvitto på den misslyckade transaktionen

To me, it seems that the casino just can't use the wire transfer now, according to the message, the problem seems to be on the side of your bank, however. You can try to contact your bank and show the full transcription of this message: "Limit Exceeded: TRANSACTION" DECLINED ID xxxx External ID xxxxxxxx. 

Can you opt for a different payment option, has the casino suggested an alternative to you?

Jag har ett uttag som tydligen accepterades via kreditkortet där de satte in mig, det är första gången det har accepterats.

Förhoppningsvis löser allt sig bra och det slutar med att jag får pengarna som har en plats mellan 3 till 7 arbetsdagar.

Om allt går bra kan mitt fall fungera som ett exempel för peruanska spelare.

Tack

That sounds like a good start, let us know the moment you get your winnings if all end well🤞😉!

De har redan betalat mig!!!

det var via mitt kreditkort

allt väl

My sincere congratulations! 🙂

I'm quite surprised that the card transaction worked better than the banking transfer.

Stay well for now and visit us often😉

God morgon, jag har ett problem med detta kasino, jag bad om att få ta ut mina pengar och än så länge har de inte betalats, väntar på en lösning, chatten fungerar inte, den är inte tillgänglig för klagomål, jag väntar på svar från JACKPOT Casino

Hello there.

May I know whether your account has been fully verified yet? Is this your first withdrawal there? When was the withdrawal submitted, please?

It seems less than the past few weeks, right? You see:

"If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you."

Do not play your balance out, better stop playing until you pass the verification and get the money out from the casino.