Hi guys,
A few days ago I received 500EUR (new max withdraw amount). Honestly I didn't expect it so it was a nice surprise to receive my money 🙂
Anyway, maybe I am naive but now i started to think that Cyber,bet actually doesn't have bad intentions (to not pay my withdrawal). It does look that, as what they told me, they have some issues.
I have 2.370EUR in balance so let's see what happens next
Great I'm glad you got some of the money. If they had technical problems and everything is solved, I hope you will get the rest.
As for the limit, is it 500 euros per day or per week ?
Either way the best thing to do is to be in communication with the casino and hopefully you will be able to withdraw.
Be sure to keep me updated on the progress.
Jaro hello,
500EUR is officially per three business days. This is how long is the processing time. HOWEVER, they take much longer to process my withdrawals. Approximately 2 weeks or more for one withdrawal. On 3rd of February I requested a 500EUR withdrawal and i do not expect it to be processed until mid FEB and then, who knows. It totally depends on their good will or who knows what. Maybe they simply have no money.
About communication with them, this is not possible. They shut down Live chat and they do not respond to emails. Actually they do but very rarely and with very generic replies (quoting their T&C how they can hold withdrawals as much as they want...)
Oh yeah, well then we'll have to be patient and wait to see if the other 500 that you have entered for withdrawal will also pass. I admire you for being so persistent, but I don't think you've even reckoned that the casino might send you some money, so obviously waiting won't be a big problem anymore.
So we'll see how it all turns out and if the next withdrawal will be successful. Be sure to let me know about it.
I will keep my fingers crossed. 🤞
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
