ForumBonusar och kampanjerMy Unfortunate Experience with IceCasino's Bonus Codes

My Unfortunate Experience with IceCasino's Bonus Codes (sida 2)

1 vecka sedan av Elody
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616 visningar 22 svar |
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1 2
Elody
3 dagar sedan

Point taken. As I said, for instance, I prefer to avoid bonuses so I don't have to bother with associated rules and regulations.

The mention in the review also says "typically," which makes the significant impact in the context, I'd say. 🙁

It's wonderful to see you are so dedicated to pointing out every detail; keep that in mind in your next casino endeavors, please. I would hate to see you struggling with another bonus!


Ändrad av författare 2 dagar sedan
Radka
3 dagar sedan

I don't understand why your tone has changed so much. Is someone trying to take something away from you? I just wanted to point out the absurdity of a situation where the casino has not taken into account the consequences that may arise. And that is disappointing. It is certainly not in their plans. But it is what it is. As a marketer, I strongly recommend ICE Casino to evaluate their bonus policy. As we know, advertising should not be misleading. The concept of 'bonus' is debatable here.  

Elody
2 dagar sedan

Hi again!

To be honest, it is probably because, based on your subsequent posts, I do not believe the casino did anything wrong completely.

As I mentioned earlier, for example:

"I'd say the casino is quite right when they say it is you who decide whether you want to take the bonus.

For a few moments, I was convinced that you said you had been given the bonus automatically, yet your reply again misses that point completely."

If you took the bonus deliberately and did not read the terms, well, it is a bad experience caused by your uninformative action. If the bonus was added to your account automatically, it is highly unfair. Yet I asked you how it occurred, and you left it unaswered. Thus, I took it as a resolved option.

Could that possibly have to do with the tone?

I also understand you believe the casino made a mistake with the percentage, but they, on the other hand, seem to think all is well. Or at least this is what I think so far. I would consult the bonus rules, and if I could find the proof the casino made a mistake, I think it's good to confront them again. If the bonus terms are okay, well, I would take it as a wrong assumption from my side and would consider whether I like the way they "award" loyal customers.

It almost sounds like we are returning to the point where you can't withdraw all of the money won, which is sadly completely normal for many bonuses. Maybe I am not understanding the "consequences that may arise," though.

I think that carefully considering each bonus is the best way to avoid having the same negative experience again; casino employees cannot do that for you; bonuses should fit your expectations and play style...

From my experiences, it is unfortunate to let you think this is somehow uncommon situation and you should be disappointed because if your expectations you have described so far stay the same, you are quite ready to repeat that mistake.


I care for you to understand how bonuses work just to avoid the very same disappointment. Can't achieve that by playing the nice, always agreeing buddy. I'm sorry.

Let's talk more. I'll be glad if you correct what I in your opinion, have not comprehended correctly thus far.


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