1 år sedan
Hi, any negative experiences with Vulkan Vegas?
Care to share more details?
1 år sedan
Hej, tack casinoguru, de har redan verifierat mitt konto för ett tag sedan, mitt uttag på 1100 ARS saknas så fort det kommer.
Automatiskt översatt:
1 år sedan
more and more stories like this, it's hard to find a fair and good online casino
1
1 år sedan
VulkanVegas usually doesn't respond here, but they react to every complaint submitted by players on our website so you can always use that option. Anyway, when the withdrawal takes less than 2 weeks, there's no reason to submit the complaint. Yes, 2 weeks are quite a lot, but our experience is that players always get paid in VulkanVegas (if they don't break some serious Terms and Conditions).
2
1 år sedan
That's why CasinoGuru is here. I can't imagine choosing a casino where you deposit just based on the website design or welcome bonuses. We have over 4500 casinos in our database, many of them are extremely bad so there's always quite a high chance that you would end up playing in a really bad casino.
Then there are casinos that are safe and fair, but the withdrawals can take more time than the player is used to. In that case, I always advise to wait patiently for the payment and then you can always decide if you want to carry on playing there or if you prefer to try another place for gambling.
1 år sedan
Jag vet att vulkan Vegas bara svarar här ibland, jag skickade bara klagomålet eftersom det verkade konstigt för mig att det vid insättning tar sekunder och när jag tar ut dagar eller till och med veckor för sent, men när jag skickar klagomålet om att mitt uttag inte kom fram ser jag att vulkan Vegas tittar på kommentarerna Även om jag inte kommenterade eftersom jag redan har kontot verifierat på en dag, väntar jag bara på betalningen.
Automatiskt översatt:
1 år sedan
Well, Vulkan Vegas is addressing complaints submitted through our resolution center, which fits, but you have not submitted any. 🙂 On the forum though, you won't most likely get any direct answer from the casino.
I do not fully understand the withdrawal issue, but I would suggest contacting support for more details. It never hurts, I guess.
1 år sedan
Hej, jag tänker fortsätta vänta på betalningen, jag skickade redan mailet igår men de svarade mig inte, jag fick bara ett mail om att sätta in 4000 ARS i utbyte mot free spins.
Automatiskt översatt:
1 år sedan
My experience is a bit back, Vulkan Vegas is your best friend when you're losing. If you are lucky and win higher, there are only problems. (Inventing alleged player mistakes) But all of these claims are not true. After winning over €14,000, the payout was refused and I contacted a lawyer at the time. He contacted the game manufacturer, who confirmed that there were no game errors.
I don't want to refer to today but back then may have changed.
1
1 år sedan
Hej vän, det hände mig att jag gjorde ett uttag på 1100 ARS, först sa jag till mig själv att 24 timmar dps för att verifiera kontot och 4 dagar har gått och nu står det att jag måste vänta upp till 5 arbetsdagar på astropay men i villkoren står det att Om en är verifierad kan det inte ta mer än 2 dagar, så delvis bröt de mot villkoren, men de säger att de redan har godkänt min betalning, det är fortfarande med den externa betalningsleverantör litar jag fortfarande på att uttaget når mitt astropay-konto .
Automatiskt översatt:
1 år sedan
Like I said, I can't talk about the current procedure. They may have improved too. I wish you that your payment arrives. In my time, as mentioned, it was different and my lawyer also had 300 other cases in which fraud was reported according to the information from my lawyer. So from my point of view not a trustworthy casino. (But its Important to see the differnce, whats the actually Status of the Lawsuits and what the do i didnt Know) My case went to court and Vulkan Vegas was ordered to pay out the money. (And the word of the Jugde was to beginn: Let's negotiate this quickly with our permanent guests
Also that words i have in my head and what the judge Said means for me there many Victims
Ändrad av författare 1 år sedan
1
1 år sedan
My experience is a bit back, Vulkan Vegas is your best friend when you're losing. If you are lucky and win higher, there are only problems. (Inventing alleged player mistakes) But all of these claims are not true. After winning over €14,000, the payout was refused and I contacted a lawyer at the time. He contacted the game manufacturer, who confirmed that there were no game errors.
I don't want to refer to today but back then may have changed.
1 år sedan
Hello,
not happy to hear about such an approach.
To ensure that players will be safe, we encourage every player that feels something was/is wrong, to submit a complaint. This is a chance to help players and also change the casinos' ratings if necessary.
Am I assuming correctly that the casino voided your winnings due to a technical error, but the game provider provided a statement saying there was actually no error on their side, right?
1 år sedan
Hej, jag tänker fortsätta vänta på betalningen, jag skickade redan mailet igår men de svarade mig inte, jag fick bara ett mail om att sätta in 4000 ARS i utbyte mot free spins.
Automatiskt översatt:
1 år sedan
Hello,
I feel that your account is not yet fully verified. Just to make sure, have you received any confirmation saying that the account has been verified, please?
1 år sedan
Jag har blivit verifierad i dagar och betalningen har inte kommit ännu, jag tänker vänta till nästa vecka eftersom jag tror att det inte lönar sig på helger, även om jag såg att det senare ber om mer information för att inte betala, trots att , Jag väntar.
Automatiskt översatt:
1 år sedan
Hello,
So you got some confirmation, ok. I guess that waiting is an option, but I would keep an eye on the withdrawal's status and ask the casino about it occasionally.
Let me know how it goes 🤞
1 år sedan
De ger mig alltid en ursäkt att det finns hos betalningsleverantören och de tvättar sina händer, vulkan Vegas-bedrägeri antas att om jag har det verifierade kontot skulle det bara ta 2 dagar, jag kommer inte att återvända till detta casino tack för att du hjälpte mig det samma.
Automatiskt översatt:
1 år sedan
I tough that much. Actually, if the problem is on the payment provider's side, the casino can't do anything about that. This is usually a 3rd party company, and the casino simply has to wait for an update from the company to pass that on to you. As far as I can remember in such situations the casinos try to find another payment option to pay out the winnings. Are there any alternatives available to you?
1 år sedan
De har inte berättat för mig det alternativa betalningsalternativet, bara att jag måste fortsätta vänta...!
Automatiskt översatt:
1 år sedan
Ja, de försöker skjuta upp dig för alltid.. det gick bara fortare för mig efter att jag sa till dem att jag skulle lämna in ett offentligt klagomål här.. allt gick väldigt fort efter det.. innan dess gav jag bara ursäkter.. tomma löften. skjuta upp... i hopp om att du slösar bort de pengarna i tid.
Var ihärdig!
Automatiskt översatt:
1
1 år sedan
Tack, jag kommer att följa ditt råd vän
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