GabriellaN3 år sedan
Hi,
I've been playing with the above casino for years. Well, it's not the best paying casino overall, but quite regularly I managed the withdraw... well, not any more, not for the past like 3 month. Not a cent.. Anyone had the same experience?
Hey! If you don't mind, can I learn why you are unable to make a withdrawal? Does the casino provide any explanation, or have you contacted support regarding this issue?
Hi, I'm sorry, maybe I wasn't clear above. It's not that I cannot withdraw but cannot win for the past few month - whereas before I always managed to win something every now and then.
You can try to ask the casino to tell you your RTP for the past months. Every casino should have this information, but it depends on if they're willing to share it with you.
Do you always play the same games with a similar bet size or have you changed anything in your gameplay during the last 3 months?
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
Du blir snart omdirigerad till casinots webbplats. Vänligen vänta. Om du använder en annonsblockerare, kontrollera dess inställningar.
