Fortuna Casino CZ - Spelarens tekniska problem.

You vote during the game at Fortuna Casino ... It is impossible for a client to lose money and be logged out of his respect !!!!

Cheaters

Odhlasujete behem hry v casinu Fortuna...Je nemozne,aby klient prohraval penize a pritom byl odhlasen ze sveho uctu!!!!

Podvodnici

Dear Martin,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please advise if you have tried to communicate this issue with the casino? Is this technical problem persisting or it happened on one occasion only? Could you please specify under what circumstances you have been logged out of your account? I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Dear Martin,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.