Betmaster Casino - Spelarens vinster från sportspel har avvisats.

Applies to betmaster.io failed to complete the above

Hi.

Bet 14000 on Wednesday on betmaster. Made via direct deposit from Swedbank. Was surprised it worked so felt really serious. First problem when I won an amount, all of a sudden it was only possible to play SEK 50 per game on their live. Then I did it × 20 then games were denied, ie a maximum of SEK 1,000 worked. So played many times at different odds on the same match. Won type SEK 20,000 on it. Here only this profit disappeared without feedback from them. When I asked about this, they pointed out that they can remove bets if bets have been made more than once per match. So all winnings were removed. The games I made where there was a loss are not refunded. Never experienced anything sicker.

When I ask about payment that should be made directly because the payment method was direct banking must be able to take place the other way back in the same way as with others who have that method, they come back with that they should return. Same answer now for 4 days. Now has SEK 58,000 in the account. My maximum bet is now SEK 50 per game.

Feels like a scam company. Too bad their site is really good. Only bet365.com which is better in my opinion.

Want help! Thanks!

Gäller betmaster.io lyckades inte fylla i det ovan

Hej.

Satte in 14000 i onsdags på betmaster. Gjordes via direktinsättning från Swedbank. Var överraskad att det fungerade så kändes verkligen seriöst. Först problem då jag vann ett belopp så gick det helt plötsligt bara spela 50 kr per spel på deras live. Då gjorde jag det × 20 sedan nekades spel dvs max 1000 kr fungerade. Alltså spelade många gånger till olika odds på samma match. Vann typ 20000 kr på det. Här försvann bara denna vinst utan återkoppling från dem. Då jag frågade om detta hänvisade de att de kan ta bort spel om det gjorts spel mer än 1 gång per match. Så alla vinster togs bort. De spelen jag gjorde där det blev förlust återbetalas ej. Aldrig upplevt något sjukare.

När jag frågar om utbetalning som borde ske direkt eftersom betalningsmetoden var direktbank måste kunna ske andra vägen tillbaka på samma vis som hos andra som har den metoden så återkommer de med att de ska återkomma. Samma svar nu i 4 dagar. Har nu 58000 kr på kontot. Min maxinsats är nu 50 kr per spel.

Känns som ett scamföretag. Synd då deras sajt är riktigt bra. Bara bet365.com som är bättre enligt mig.

Önskar hjälp! Tack!

Dear Jope,

Thank you very much for submitting your complaint. As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time I will be forced to reject your complaint. If it is convenient for you, we can continue our communication through emails. My email address is petronela.k@casino.guru. Please let me know how you would like to proceed.

Thank you very much for your understanding.

Best regards,

Petronela

Thanks for the reply. The only thing I care about is being able to make withdrawals. Forget the 20,000 they took from me. Just want to make withdrawals and leave them

Tack för svar. Det enda jag bryr mig om är att kunna göra uttag. Glöm de 20000 de tog från mig. Vill bara göra uttag och lämna dem

After a closer investigation, I’ve found out, that this complaint is related to sports betting.

I contacted the casino requesting more information and will continue our communication via emails.

However, this case was rejected on our forum.