Voltslot Casino - Spelarens insättning krediterades inte.

Hi ,

this casino is refusing my pending money to sent back . Been back and forward all bankstatements and fully verified. First they want screenshots then pdf etc etc

Hello Beast777,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Voltslot Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

Hi sorry ,

its deposit money not withdraw money ..

I still have pending deposits … and they keep

asking the sane things over and over … so please adjust the headline … there is still €520

pending

Please adjust headline !!!!!!!!

Problem is deposit money still pending .. went from account to deposit .

i saw on trustpilot the same problems!

so please adjust the headline …. Money went of my account , but still pending and errors. And it looks like that you’re talking to a computer .

the casino is register in Costa Rica ????

thanks in advance.

Please adjust the item

No money 🙁

I was able to withdraw….but not now anymore

There what’s a moment I had 1000 euro . But gone ! You will never wi

no winnings again

Ok 🙁 let’s wait !??""""""lets hop again

Help me , be present ?

Help me , met aanwezig te zijn ?

I closed the account ! Again strange things happened . I deposit €400 on my Bank account . Few min later it was on the balance of the casino . Ime going to have a break with everything. Done with the issues of certain casinos .

kind regards , Dave

Hello Beast777,

Can you please advise if the money you deposited already arrived to your casino account? Is your account currently still closed?

Hi .

it never arrived on my account. Account is open because wanted my cash back . But it’s a worse casino . So don’t play it that often anymore

The cash back was €193 but with a wager x3 And max bet of 0.20 so winning is impossible

No balance !

Geen saldo !

I do not have anything !!!

Ik heb niets !!!

The casino is not fair to his customers. I did some further research and even on other platforms the same complaints . About the cash back it’s ridiculous. How can you wager 3 times and max bet 0.20 euro …. Then you play a whole year if you wager that much . Also that the casino is in Costa Rica … is strange ( lots of the casinos are registered in Curaçao. Or Malta .

and you are talking indeed to a computer .

Hello Beast777,

Unfortunately I got lost in your complaint, at first you state some deposit which did not arrive and now you talk about cash back? Can you please clarify the situation?

Both , deposit not arrived. … and cashback problems as explained.

kind regards

Tired of this casino

Hello Beast777,

Can you please provide the payment confirmation from your payment provider as proof that you deposited into the casino? Also please forward the deposit history from the casino in full to nikolas.b@casino.guru.

Ok I will

Hi there,

they deleted all my history … so done with this casino . Just close the complaint. It’s like pulling on a dead horse .

regards .

Hello Beast777,

The complaint will be now closed based on your request. Please do not hesitate to contact us if you will come across any other trouble again in the future.

Best regards,

Nick