3 år sedanOriginalspråkÖversättning
After 4 tries i finally got verified even though i almost uploaded the same document, just a little different. I got fully verifyed and they have now decided to block my account. I havent gotten a response. Very sketchy and unprofessional
- Days for verification
- prob a scam
- no answer after winning
2
Hejgo Casino
2 år sedan
Dear madsthura,
Thank you for your review!
We appreciate your feedback, as it helps us to improve our service. Nonetheless, we would like to emphasize that KYC is the important procedure that is done prior to the withdrawal. Moreover, as stated in our Terms & Conditions, the Company has strict anti-fraud policy and reserves the right to terminate the user account and suspend all payouts to the player (www.hejgo.com/terms-and-conditions). In case of such event, you will receive the email with the thorough explanation of the situation.
We hope that the above-mentioned will be helpful for better understanding of the situation. If you have any questions, you can always contact our support team via email, we are available round the clock.
Regards,
Hejgo Casino Team
Thank you for your review!
We appreciate your feedback, as it helps us to improve our service. Nonetheless, we would like to emphasize that KYC is the important procedure that is done prior to the withdrawal. Moreover, as stated in our Terms & Conditions, the Company has strict anti-fraud policy and reserves the right to terminate the user account and suspend all payouts to the player (www.hejgo.com/terms-and-conditions). In case of such event, you will receive the email with the thorough explanation of the situation.
We hope that the above-mentioned will be helpful for better understanding of the situation. If you have any questions, you can always contact our support team via email, we are available round the clock.
Regards,
Hejgo Casino Team
