I decided to withdraw my winnings, which was not easy for me. When I put the amount for withdrawal, a real nightmare began.
First they asked for photos of my documents and proof of address. I provided them with this.
Withdrawal was declined! They asked for a selfie with the ID and a piece of paper in hand with numbers, as well as an alternative proof of address. I sent them this.
Then they declined the withdrawal again. This time they asked for a selfie again with the document and the piece of paper in hand, but with different numbers on the paper. I sent them this! But my patience was running out.
Then they rejected my withdrawal for the fourth time! This time they asked me to take a selfie with a piece of paper with numbers and a piece of paper with proof of address. I provided this too.
What happened next was beyond all reason! They deleted my account and confiscated my winnings. That was a low blow.