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Casino Guru
Vi vill att spelare ska förstå spelande.
1 vecka sedanOriginalspråkÖversättning
I made 2 deposits and won up to £800. When I had £700 in my balance I contacted customer support to ask if I could withdraw the funds and wait for the account to be verified. I got a simple no as a response. I then lost the funds and only have £200 left. It’s been 5 days now since I sent the documents requested and they haven’t even replied to any emails I have sent. They 100% delay the verification in hopes that you lose the funds. It’s a shame really as the game providers and amount of games available to play are brilliant.
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  • Great game choices
  • Very slow verification
  • Can’t withdraw until verified
  • Can’t freeze account to wait for verification
  • Don’t respond to emails
  • Live chat unhelpful when online
3 månader sedanOriginalspråkÖversättning
Awful casino. Laggy. Live chat is a bot and no one replies to emails. I made a deposit 3rd Jan at 7pm UK time and it’s now 4th Jan at 7:44pm. Nothing is in my account but the funds were taken.
  • No one ever on live chat
  • Unresponsive to emails
  • Sports betting doesn’t work
  • Laggy site
  • Took money and didn’t put funds in account
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