OriginalspråkÖversättning
Kontot är fryst utan anledning. Efter att ha skickat in flera dokument skjuts verifieringen upp upprepade gånger trots att det för närvarande finns en aktiv bonus på kontot. Jag får medvetet vänta så att bonusen och mina pengar annulleras. Absolut inte att rekommendera och helt tveksamt.
//// Uppdatering: Jag vill uppdatera hela situationen. Mitt ärende granskades av Askgamblers med en mycket, mycket kompetent och mycket snabb medarbetare som svarade hela tiden och tog ytterst ansvarsfull och professionell hand om hela situationen. Enligt deras uttalande kommer jag att få hela min vinst. Om så skulle visa sig vara fallet, förutom de ovan nämnda negativa punkterna jag nämnde tidigare, kan jag nu också rapportera mycket positivt om casinot, mycket tack vare den anställde som alltid var tillgänglig för mig under mitt klagomål.
Account is frozen for no reason. After submitting several documents, the verification is repeatedly postponed even though there is currently an active bonus on the account. I am being deliberately kept waiting so that the bonus and my money are canceled. Absolutely not to be recommended and completely dubious.
//// Update: I want to update the whole situation. My case was reviewed by Askgamblers with a very, very competent and very fast employee who responded at all times and took extremely responsible and professional care of the entire situation. According to their statement, I will receive my entire winnings. If this turns out to be the case, apart from the aforementioned negative points I mentioned earlier, I can now also report very positively about the casino, thanks in large part to the employee who was always available to me during my complaint.
Account wird ohne Grund eingefroren. Nach einreichen von mehreren Unterlagen wird die Verifikation immer wieder nach hinten verschoben obwohl derzeit ein aktiver Bonus auf dem Account ist. Ich werde absichtlich hingehalten damit der Bonus und mein Geld gecancelt wird. Absolut nicht weiterzuempfehlen und komplett unseriös.
//// Update: I want to update the whole situation. My case was reviewed by Askgamblers with a very, very competent and very fast employee who responded at all times and took extremely responsible and professional care of the entire situation. According to their statement, I will receive my entire winnings. If this turns out to be the case, apart from the aforementioned negative points I mentioned earlier, I can now also report very positively about the casino, thanks in large part to the employee who was always available to me during my complaint.
