3 år sedanOriginalspråkÖversättning
Bra design och jag hoppades faktiskt på mycket mer. Sätt in 100 euro idag och försökte flera gånger lösa in en bonus, men det gick inte. Sedan på begäran. Jag fick höra att bonusen inte ens existerar. Även om jag skickade en skärmdump. Du kunde inte öppna den och då kastades jag ut ur chatten. Dessutom spelar du nästan bara ner dina pengar. Vad synd.
- Bra design
- Ingen bonus möjlig
- Support endast på engelska och ingen aning om din egen bonus
- Pengar bara slukas upp av maskinerna
Automatiskt översatt:
Beem Casino
3 år sedan
Dear Peppels,
we were sorry to hear about the negative experience you had and investigated the case. There was really an issue with bonus redemption and in such rare cases we're always offering to our users an alternative. Unfortunately the support chat was closed by you and we couldn't help anymore. Concerning the winnings and losses - BeemCasino as a licenced casino can't influence the algorithm of slot machines in any way, it's set by default by game providers.
Furthermore we found out that you've got a duplicate account that's why the account was blocked due to bonus abuse attempt.
Kind regards,
BeemCasino Team
we were sorry to hear about the negative experience you had and investigated the case. There was really an issue with bonus redemption and in such rare cases we're always offering to our users an alternative. Unfortunately the support chat was closed by you and we couldn't help anymore. Concerning the winnings and losses - BeemCasino as a licenced casino can't influence the algorithm of slot machines in any way, it's set by default by game providers.
Furthermore we found out that you've got a duplicate account that's why the account was blocked due to bonus abuse attempt.
Kind regards,
BeemCasino Team
