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I have made a deposit for more than a day and it has not been credited to me, I have sent several emails with no response

ho fatto un versamento da piu di un giorno e non mi e' stato accreditato ,ho madato diverse email senza risposta

Hello moni,

Thank you very much for submitting a complaint and I'm sorry to hear about your issue with Maximal Wins Casino. Allow me to ask you a few more question before we would move forward.

What payment method did you use to deposit? When exactly did you deposit? Did you also try to contact your payment provider with this issue? Did you claim any bonus together with this deposit?

Please forward any relevant screenshots or proof to to nikolas.b@casino.guru.

Regards,

Nick

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

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Thank you moni for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble in the future again.

Regards,

Nick