Withdrew 23rd July 6 days later still kept getting declined for documents after various emails and live chat they finally aproved my verification the same ones they declined. Still not withdrawal. It’s been 7 days they have self excluded my account. Don’t respond to emails anymore and can’t use live chat!!! Such a stressful process!
I'm wondering, how did they manage to self-exclude your account? The self-exclusion is there for players so they can self-exclude if they want to.
They can do it them selves after I was on live chat asking for a time frame and talking to them he believed I should self exclude and locked me out of my account there and then, however I would like to say they have now processed my withdrawal Thankyou
I'm glad to hear it and thanks for the update 🙂
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
